DSA MCS Is Now Quality Uptime Services—An Independent Critical Power Service Organization Dedicated to Delivering Data Center Reliability and Multi-vendor Expertise
Brookfield, CT (PRWEB) May 02, 2014 -- Quality Uptime Services, LLC, is pleased to formally announce its new name and corporate structure. Formerly known as DSA Mission Critical Services (a subsidiary of DSA Encore, LLC), Quality Uptime Services is now a stand-alone independent critical power service organization committed to helping clients achieve even greater reliability, uptime and security from their mission critical facilities.
The change comes on the heels of remarkable growth within the data center service industry. Recognizing the opportunity for further growth and expansion, the MCS management team—together with a group of investors led by Seaport Capital—secured the capital required to build an unparalleled service organization by purchasing all of MCS’ assets in August, 2013.
“The demand for reliable uptime has never been more urgent than it is today,” says Bill Luby, Managing Partner of Seaport Capital. “We’re thrilled to partner with the Quality Uptime Services management team and position Quality Uptime Services for continued expansion related to the firm’s geographic footprint and service offerings. Ultimately, our goal is to give Fortune 500 companies the rock-solid certainty that by working with Quality Uptime Services, their uptime is assured.”
Quality Uptime Services is one of America’s leading independent critical power service firms. The company provides preventive maintenance and emergency service programs for critical power equipment regardless of make, model and OEM, including UPS units, batteries, STS units, PDUs and other components—and with its partners, performs comprehensive electrical testing, generator/transfer switch maintenance and HVAC/CRAC/chiller maintenance with the most experienced field service engineers in the industry.
“Mission critical facility professionals are under profound pressure to deliver continuous reliability, uptime and security at all times,” says Ron Croce, President and Chief Executive Officer of Quality Uptime Services. “Quality Uptime Services alleviates that pressure because we partner with our customers to mitigate their risk. Our comprehensive programs of preventive maintenance, systems monitoring and performance testing mean greater system reliability and uptime overall. At Quality Uptime Services, our top priority is client satisfaction, and our measure of success is our clients’ peace-of-mind.”
Quality Uptime Services offers clients a comprehensive approach to increased reliability. First, Quality Uptime Services trains its field service personnel at the firm’s own in-house factory. Quality Uptime Services technicians—who have an average of more than 11.5 years’ service experience and over 80% OEM trained —are prepared to diagnose and solve any issue, quickly and professionally. Second, Quality Uptime Services has a national footprint of local service personnel who are skilled, proactive and responsive to emergency situations—all of whom have quick, easy access to an extensive parts inventory from anywhere in the country.
Finally, Quality Uptime Services offers all clients a totally transparent web portal tailored to provide all the information they need right at their fingertips, making it easy to access up-to-date field service and equipment performance information. Quality Uptime Services also provides clients with predictive information, by analyzing the performance of all equipment brands across Quality Uptime Services’ entire internal database.
Quality Uptime Services will continue to build strong industry partnerships to better support the customers we serve. The firm already supports an array of clients nationwide across such diverse industry sectors as financial services, real estate, hosting and managed services, consumer products, telecommunications, education, health care and others.
To find out how Quality Uptime Services can improve the reliability and security of any data center, mission critical facility professionals should visit http://www.qualityuptime.com or call Tim Crader, Vice President of Sales at Quality Uptime Services, at (203) 917-0469.
ABOUT QUALITY UPTIME SERVICES, LLC
Quality Uptime Services, LLC (formerly DSA Mission Critical Services), is one of America’s leading independent critical power service organizations with the most-experienced field service engineers in the industry. Supporting a national client base across all industries, Quality Uptime Services provides preventive maintenance and emergency service programs for critical power equipment using a team of locally-based, factory-trained field service engineers that are employees of Quality Uptime Services. In conjunction with our partner network, we also provide testing and maintenance services across all mechanical and electrical critical power components. We are committed to sustainable environmental practices throughout every aspect of our business.
Tim Crader, Quality Uptime Services, LLC, http://www.qualityuptime.com, +1 (203) 917-0469, [email protected]
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