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Enlighten Operational Excellence Partners with Mobility Angler to Bring Operational Efficiency to Telecommunications and Utility Companies
  • USA - English


News provided by

EmergePR

Jul 30, 2013, 10:00 ET

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Boston, MA (PRWEB) July 30, 2013 -- Enlighten Operational Excellence, a provider of software and services designed specifically to enhance operational performance, today announced a partnership with Mobility Angler. Mobility Angler delivers innovative products and consulting services focused on wireless communications to clients in the mobile, cable, energy, and utility markets. The partnership enables Mobility Angler to drive dramatic savings to the back office processes of its clients while accelerating Workforce Management Optimization systems.

“By joining forces with Mobility Angler we can work together to address the operational efficiency and quality challenges the telecommunications and utility industries are facing,” said Tony Tregurtha, founder and CEO, Enlighten Operational Excellence

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Enlighten’s transformation program consists of a combination of management training, data analytics, mentoring, and coaching methods. The program yields operational results including reducing back office costs by 20-40 percent over the course of the program and then sustaining those gains.

“Telecommunications and utility companies are facing an increased amount of competition which places pressure on them to reduce cost”, said Joe Baeumel, founder and president, Mobility Angler. “Enlighten’s back office transformation program and analytics can provide performance changes that lead to a reduction in operating costs and increase in productivity.”

Enlighten takes routinely performing back office operations and turns them into continuous Lean organizations while increasing quality, staff culture scores and lowering costs. Customers using Enlighten’s suite of optimizers and transformation program have shorter turnaround times on ROI with increased efficiency and productivity.

“By joining forces with Mobility Angler we can work together to address the operational efficiency and quality challenges the telecommunications and utility industries are facing,” said Tony Tregurtha, founder and CEO, Enlighten Operational Excellence. “Both companies have a proven track record in helping large companies drive down costs significantly, while improving productivity and customer experience satisfaction. Our customers will benefit from the belief that Operational Excellence hails from exceptional management behavior and solutions that are innovative, effective and practical.”

About Mobility Angler

Delivers innovative products and consulting services focused on wireless communications to clients in the mobile, cable, energy and utility markets. We specialize in developing and delivering tailored solutions and advisory services, which exceed the expectations, as well as the business and technical needs, of our clients. Headquartered in Virginia, our proven track record and seasoned team of professionals lets us focus on the Americas region for clients around the globe. http://www.mobilityangler.com.

About Enlighten Operational Excellence

Enlighten Operational Excellence analytics tools, services and training help organizations dramatically, quickly and continuously measure, analyze and improve back- and middle-office operational performance. The Enlighten program provides transformational and sustainable operational improvements that yield an exceptional return on investment. Enlighten is privately held with headquarters in Sydney and Boston. For more information, visit http://www.enlighten-opex.com.

Kim Pegnato, EmergePR, +1 781-620-1729, [email protected]

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