General Motors Shines in 2013 J.D. Power Study
Richmond, VA (PRWEB) July 11, 2013 -- The J.D. Power 2013 U.S. Initial Quality Study was recently released at an Automotive Press Association luncheon at the Detroit Athletic Club. The study, which serves as the industry benchmark for new-vehicle quality, has been redesigned for 2013 to better measure the quality of today’s vehicles, particularly problems related to new technologies and features not being offered. Now in its 27th year, the study allows for more detailed feedback from new-vehicle owners.
Four years out of bankruptcy reorganization, General Motors has risen dramatically up the ranks in the study, which is one of the auto industry’s most respected measures of new vehicle quality. The company’s GMC truck brand jumped to No. 2 among all brands—just behind Porsche—for fewest vehicle problems. Chevrolet rose to fifth in the annual quality ranking, and GM’s other two brands, Cadillac and Buick, both beat the industry average.
GM’s Chevrolet brand also captured five of the 26 top awards for individual models with best quality in the rankings for various car and truck market segments by size, type, and price. Tony DiSalle, VP of marketing for GMC says, “Perfecting the customer experience is everything to the GMC brand, from the first visit to the dealership, or drive home, or 10 years down the road. This study demonstrates that the brand is following through on its commitment to quality.”
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Capital Automotive is a top rated Richmond car dealership with a wide variety of vehicles from top manufacturers, including Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Ram. Capital Automotive offers vehicle parts for purchase as well as car servicing in Richmond. The dealership prides itself on delivering outstanding customer service, and works to provide each customer with a professional, seamless car buying experience. Call Capital Automotive at (804) 222-4600 or visit its Richmond car dealership website. Be sure to check out its inventory of Chevrolet and Buick vehicles.
Susan Poulos, Capital Automotive, http://www.pickcapital.com/?utm_source=press_release&utm_medium=online&utm_campaign=J.D.+Power+Study, (804)222-4600, [email protected]
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