Global Microsoft Dynamics and eCommerce Provider Ignify to Showcase Omni-Channel and Loyalty Management Solutions at Microsoft Convergence
Long Beach, CA (PRWEB) March 13, 2015 -- Global ERP, CRM, Point of Sale, and eCommerce solution provider Ignify will be exhibiting at Microsoft Convergence 2015 on March 16th – 19th, at Booth #442 in Atlanta’s Georgia World Congress Center.
Ignify is excited that two customers – Celluphone and Index Living Mall – have been honored with membership in the exclusive Business Leadership Experience. The Business Leadership Experience is a new Convergence program that grants membership to organizations that are using Microsoft technology in innovative and unique ways.
In addition to the Business Leadership Experience, Celluphone will also be featured on a Convergence panel. Kevin Bowman, Chief Information Officer of Celluphone, will be participating in the panel titled “Reimagining Distribution in the Digital Age” on March 18th, at 11:00 am – 12:00 pm ET, in B308/309. The panel will discuss how Microsoft solutions can help distributors innovate in product and process, stay nimble and profitable in an uncertain economy, and be proactive in the marketplace.
“As the premier event for the Microsoft Dynamics community, Microsoft Convergence always features an exciting mix of innovative ideas, cutting-edge business technology, and intriguing new business best practices,” said Sandeep Walia, Chief Executive Officer of Ignify. “Ignify looks forward to contributing to the thought leadership by showing how our eCommerce, Order Entry, Customer Portal, and Loyalty Management solutions create highly successful omni-channel business environments.”
Ignify Booth #442 will feature one-one-one demos of the solutions, allowing event attendees to see firsthand the compelling functionality offered. Experts will be on-hand to answer any questions about the solutions, as well as discuss in-depth how the solutions can best meet attendees’ unique business challenges and objectives.
Ignify’s eCommerce for Microsoft Dynamics solution provides both Business to Business (B2B) and Business to Consumers (B2C) merchants a comprehensive online sales channel with powerful merchandising, inventory, and marketing capabilities. With its ability to seamlessly integrate with the Microsoft Dynamics ERP and CRM suite, the system is optimized to provide a user-friendly, premium shopping experience for customers, and an essential business management tool for administrators.
eCommerce for Microsoft Dynamics’s native search engine optimization, responsive web design storefront, and social media integration functionality also enable merchants to reach customers across touch-points and platforms, effectively promoting the company brand and developing new potential revenue streams.
Ignify’s Order Entry for Microsoft Dynamics solution allows businesses to enter and process customer orders and payments quickly and efficiently. This web-based order entry system provides a rich set of features for salespersons and customer service representatives (CSRs), such as the ability to create new orders; view customer order history; edit or update orders; etc.
The Customer Portal for Microsoft Dynamics also enables merchants to provide merchants with a self-service portal for viewing sales orders, invoices, and payments to invoices, thus offering customers a hands-on approach to managing their accounts. With a familiar and intuitive user interface allowing customers to search for invoices with a custom date range, invoice number, or other criteria, the Customer Portal makes customer payment quick, easy, and convenient.
With today’s consumers increasingly expecting to be incentivized to choose where to shop, the popularity of loyalty programs has risen exponentially. Ignify’s Loyalty Management Solution supports merchants in “gamifying” the customer shopping experience, offering loyalty program members the ability to: redeem points toward purchases; receive rewards of discounts or free items; reach the next loyalty threshold; participate in special rewards program promotions (e.g., double points given on a customer’s birthday, etc.); and so on. The solution’s customer database ensures that each customer interaction with the company – from reward redemptions to contacting a CSR with a question – is fully documented and accessible (per the permissions granted to an employee’s role-based security access).
The Loyalty Management Solution’s analytics and reports also enable companies to closely examine transaction data and thus measure the effectiveness of different reward program initiatives, helping companies develop the programs that make customers feel connected and dedicated to their products and services.
“Microsoft Convergence is always a great event to connect with business leaders across diverse organizations and industries,” said Ranjit Goray, Vice President at Ignify. “We look forward to sharing how Ignify solutions can transform business productivity, streamline operations, and create compelling customer experiences.”
For more information about Ignify at Microsoft Convergence, please email convergence (at) ignify (dot) com.
About Ignify
Ignify is Worldwide Microsoft Partner of the Year in 2014, 2013, 2012, 2011 and 2010, and offers eCommerce, ERP, CRM, Order Management and POS solutions based on the Microsoft Dynamics line of products. Ignify has been included as the fastest growing business in North America for seven years in a row by Inc. Magazine and Deloitte in the FAST 500 from 2008 to 2013. Ignify has team members worldwide including Los Angeles, Silicon Valley, Seattle, Nashville, Phoenix, Toronto, Manila, Singapore, Kuala Lumpur, Pune, Bangalore, Hong Kong and Bangkok. For more information, visit http://www.ignify.com or call (888) IGNIFY5. Follow Ignify on Twitter @ignifydax, @ignifyecommerce, and @ignifymscrm, or read its blog at blog.ignify.com.
Ashley Harbaugh, Ignify, http://www.Ignify.com, +1 (714) 489-1212, [email protected]
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