Morgan City, LA (PRWEB) July 25, 2013 -- Global Warranty Group (GWG), a leading third party administrator and premier provider of Extended Service Contract and OEM programs throughout the United States and Canada, announced it has entered into an agreement with Delta Wave Communications LLC to be the exclusive provider of extended service plans for their mobile satellite equipment.
As one of North America's premier administrators of OEM and Extended Service Plans, GWG will leverage its decade long experience of developing and delivering innovative warranty solutions for Delta Wave Communications to strengthen their product service offerings and boost customer loyalty.
With more than 16 years of industry experience, Delta Wave Communications is prepared to meet your needs whatever the situation may call for -- whether the requirement is emergency preparedness, remote field operations, or any other global application that requires a mobile satellite communications solution or marine electronics equipment and service.
"We are delighted to partner with GWG as our provider of this unprecedented warranty solution. A groundbreaking value-add for the mobile satellite industry, GWG provides the service solution that offers control, flexibility, and responsiveness to stay ahead of the ever changing technology curve. They've created the capabilities and resources to deliver the highest service level that is expected among our customers. We look forward to having GWG facilitate this important component of our product and customer support model" stated Tom Clark, President of Delta Wave Communications. He adds: "In short, customers who purchase new handheld satellite phones from Delta Wave, such as Iridium and Inmarsat IsatPhone Pro's, are offered extended warranty service for a nominal fee. It covers more than the standard manufacturer warranty, and is very conducive to the environment in which they are used, as the warranty covers water damage, drops, broken screens, among other things. This can save hundreds of dollars."
"The opportunity to offer customized extended service coverage for Delta Wave Communications allows GWG to fully showcase its industry leading assets, resources and superior service levels," said Charles Pipia, President of Global Warranty Group. He further stated, "With our ongoing commitment and dedication to quality service and total customer satisfaction, we are confident that GWG will deliver best in class warranty programs to Delta Wave Communications customers through our robust service and support network and facilities."
About Delta Wave Communications
Founded in 1997, Delta Wave Communications is a mobile satellite equipment and service provider and ABS Approved radio marine electronics company based out of Morgan City, Louisiana. We appreciate the demanding nature of our customer's requirements. Customer service and satisfaction is our top priority. Our customers are assured that they will get the best support and equipment available in a timely manner. Along with direct alliances with manufacturers and our distribution partners, we offer a comprehensive list of value added services and quality of service that is unmatched in industry.
About Global Warranty Group
Global Warranty Group is a leading developer and administrator of product warranty and extended service contract programs to the consumer electronics, consumer appliance, cellular device and computer industries throughout the U.S. and Canada. The Company is backed by A.M. Best-rated insurers and maintain a state of the art 24/7/365 call and customer support center.
Jean Clark, Delta Wave Communications LLC, (985) 384-4100, [email protected]