Greenstar Home Services Offers Industry Leading Customer Satisfaction, Service, and Value
Laguna Beach, CA (PRWEB) July 23, 2013 -- Greenstar Home Services, the leading provider of HVAC, central water filtration services and home plumbing in Orange County and Las Vegas has experienced record lows in customer concerns due to improved customer service program.
Greenstar heavily values customer feedback and has tailored its business model to ensure the highest customer satisfaction. Greenstar consistently considers the customer when performing services. Greenstar technicians factor the cost to the customer of replacing home systems and always attempt to save existing systems before suggesting the purchase of a new one. Greenstar is one of the rare companies still left not attempting to make a quick buck off of the customer. This commitment to customer value is a large part of why business has been booming for the Orange County based home services company and customer complaints have been at an all-time low.
“On pace for running over 16,000 service calls for 2013, Greenstar sees as little as two or three customer concerns a week. Our percentage of customer concerns is very low compared to the number of calls we run,” said Jack Yarbrough, Area Sales Manager for Greenstar Home Services.
Greenstar’s service is always efficient and accurate. The core policy across all Greenstar branches is that no customer concern or compliant can go more than a few minutes without being resolved. All employees go through rigorous training, background checks, and drug testing. On average, Greenstar spends thousands each year on human resources. This speaks to Greenstar’s core commitment to being morally and ethically responsible. Greenstar ensures customers receive the utmost service and greatest value in HVAC, plumbing and water filtration for the home.
Greenstar Home Services’ dedication to customer appreciation and satisfaction is evident through its efforts to improve the customer experience. Greenstar regularly offers exclusive discounts for its loyal members. In addition to its frequent loyalty discounts, it provides its Green Club members with a 10 percent discount off all repairs and installations and complementary bi-annual scheduled maintenance inspections on heating/cooling and plumbing systems.
Greenstar also gives back to the communities that help it grow through the Greenstar Cares Program.
About Greenstar Home Services:
Greenstar Home Services is the leading provider of environmentally conscious HVAC, central water filtration, and home plumbing in Orange County, California. Greenstar takes great pride in providing unparalleled customer service and offering overwhelming value. Greenstar focuses on preventative maintenance by assisting homeowners with regular home maintenance to greatly reduce and even eliminate costly repairs and emergencies. All of Greenstar service technicians are background checked and drug tested. Greenstar also carries workers compensation to protect homeowners from liability. Greenstar has locations in Lake Forest, CA, Rancho Cucamonga, CA and Las Vegas, NV. For more information on Greenstar and a full list of services please visit http://www.greenstarhomeservices.com or call 1.800.434.2566.
Jeremy Provost, Greenstar Home Services, http://www.greenstarhomeservices.com, 949.885.0102, [email protected]
Share this article