In2grate partners with VECTA for smartphone CRM solution
Solihull, West Midlands (PRWEB UK) 8 November 2013 -- The VECTA software complements In2grate product offerings by enabling critical business data to be used on the go, giving mobile sales personnel instant access to customer order information, for example. VECTA connects to the office wirelessly allowing them to see past sales orders and add re-orders to their agenda when visiting their customers.
“This partnership allows us to provide a competitive advantage to our customers. VECTA extends the reach of our manufacturing business systems into the field, providing mobile sales and service teams with important customer information at their fingertips. It is a cloud-based solution that integrates easily with our back office software and gives two-way real-time access and updates to customer sales orders and service records,” says Kathryn Howarth, Group Marketing Manager at In2grate Business Solutions.
“Being electronic, the system improves efficiency as there is no need for mobile workers to carry paper documentation with them and it also eliminates any duplication when updating customer order and service details. The mobile agent simply updates the system using their mobile device. All the information they need to provide superior customer service is presented to them on screen at the touch of a button,” added Howarth.
In2grate believes that new mobile Sales Intelligence and CRM tool will increase business for their customers as it opens up opportunities to cross and up-sell products and services to their clients. Mobile representatives can see exactly what the client has ordered previously and also identify other offerings that they may be interested in or would complement their existing purchases. It makes it easy to interrogate the back office system remotely and it also enables sales and service managers to monitor the activity of their mobile teams.
For more information contact
Kathryn Howarth, Group Marketing Manager, In2grate Business Solutions Ltd (part of the Anisa Group): kathryn.howarth(at)anisagroup(dot)com, tel: +44 (0)151 448 2792
About In2grate Business Solutions
In2grate Business Solutions helps companies to improve operational efficiency. A Microsoft Gold Partner and EMEA Affiliate for JOBSCOPE, In2grate has more than 40 years’ experience of working with manufacturing, wholesale and distribution companies to successfully implement systems that enable them to grow their business and remain competitive. With a track record of global implementation and support for more than 500 successful projects in 60 countries, In2grate Business Solutions has a proven ability to deliver projects on time and within budget.
Gemma Webb, In2grate Business Solutions, http://www.in2grate.com, +44 2078812560, [email protected]
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