Intrepid USA Healthcare Services Earns Six Sigma Accreditation
DALLAS (PRWEB) June 20, 2018 -- Intrepid USA Healthcare Services, the 10th largest US provider of affordable, personalized, patient and family centered concierge style medical home healthcare, hospice, private duty homecare and independent living support services delivered on-demand, announced today that it is now a Six Sigma accredited organization. Accredited by The Council for Six Sigma Certification, the Six Sigma Methodology is a set of business tools, statistical theory, and quality control knowledge that helps improve business procedures. The methodology reduces defects while improving margins, simultaneously boosting both staff morale and patient quality care. The goal is to do away with inconsistency, waste, and defects that challenge customer loyalty. By demonstrating an adept understanding of Six Sigma principles, Intrepid USA has proven its ability to provide an enhanced patient experience based on Six Sigma principles.
“Our innovative approach to implementing the Six Sigma program has quickly ushered in a shift in culture that normally might take years,” said Jonathan Fluhart, Senior Director of Technology & Process Excellence. “By offering a Six Sigma certification path to all full-time employees, we have given them the knowledge, tools and ability to bring positive change to their work environment. This change not only benefits them, but the entire organization and most importantly, our patients."
Intrepid USA began implementing their Six Sigma program in late 2017 to improve profitability, strengthen capabilities and engage team members in continuous improvement. Its employees undergo extensive training to become Lean Six Sigma leaders who oversee the planning and execution from eight to ten enterprise Level DMAIC projects at any given time. More than 500 employees have voluntarily entered into the Six Sigma program with many achieving advanced, belted status. Some projects completed have shown efficiency gains of approximately 300% proving the program's effectiveness. As the 10th largest home health and hospice provider in the country with over 2,000 employees, the Six Sigma program has given Intrepid a distinct advantage in the markets they serve and has created a forward-thinking culture that team members want to take part in.
Intrepid USA CEO, John M. Kunysz, Jr., MBA, CPA, FACHE, credits the team’s success to “a 28 year history of successful operations leveraging 100% US based workforce using locally sourced professionals versus off-shore H1B Visa program nurses and clinicians. Our teams care for patients and family members where they have grown up, went to school, worked and lived all their lives. Our patients trust us because they have grown up with and know us. With this accreditation, we continue to recognize a team of professionals who have demonstrated an understanding of, and a commitment to, quality practices in the workforce. These dedicated teams of long-term leaders in clinical excellence have a long-standing history of Doing the Right Thing with a focus on exceptional clinical care pathways for reduced clinical variability and improved patient outcomes. We provide your care, in your home, right now!”
For more information, please visit http://www.intrepidusa.com
About Intrepid USA Healthcare Services
The mission of Intrepid USA is providing affordable, personalized, patient and family centered concierge style medical home healthcare, hospice, private duty homecare and independent living support services delivered on-demand for an exceptional patient experience. Your care, your home, right now! Intrepid employs more than 2,000 personnel nationwide and operates 90 locations in 20 states. For more information or to locate an Intrepid USA Healthcare Patient Care Center, please visit http://www.intrepidusa.com or call 1-888-800-5311.
Sid Singharath, Intrepid USA Healthcare Services, http://www.intrepidusa.com, +1 469-909-7915, [email protected]
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