(PRWEB) February 10, 2015 -- Robotic automation enables a computer or a machine to imitate a human’s actions for completing predefined rule based tasks. In case of information technology (IT) processes, robotic automation enables organizations to drive existing enterprise application software in a similar way as a human employee would perform. Unlike traditional application software, robotic automation offers a platform or tool to operate and orchestrate other application software. Robotic automation makes use of existing user interfaces to process manual rule based tasks and activities at higher speeds. By reducing human intervention, robotic automation in back office administration is able to offer higher quality and speed of repetitive tasks including data entry, data processing and data integration. Robotic automation performs other tasks such as interpretation of existing applications for manipulating data, processing transactions, communicating with other systems and triggering responses. With the use of such virtual back office, organizations are able to achieve higher full-time equivalent (FTE) ratio and operational speed.
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Thereby, robotic automation has offered a viable solution to the business process outsourcing (BPO) enterprises to increase its efficiency and quality of service while reducing time and costs. In addition, robotic automation in IT infrastructure enables constant monitoring and control over an organization’s network infrastructure, system integration and other service desk operations. Robotic automation has found numerous applications in IT organizations including administrative business processes, workflow processes, IT support processes, back-office processes and remote infrastructure processes.
One of the major factors driving the growth of robotic automation in IT market is the increasing need to improve quality, efficiency and output of repetitive clerical tasks. Traditionally, processes involving such repetitive tasks were outsourced to BPOs where human workforce would perform these activities. However, with technological advancements in automation technology, organizations seek to reduce time and costs associated with clerical processes. Robotic automation has enabled BPO enterprises to offer higher processing speed and quality of work with increased accuracy and operational time. Another factor driving the growth of robotic automation in IT market is the ability to achieve higher FTEs.
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Despite working for only a fraction of a day, human workforce needs to be paid for 24 hours of the day. Thereby, organizations need to spare an extra expense for using human workforce for performing such tasks. However, with the use of robotic automation, enterprises can function and process throughout the day with negligible downtime. Despite its immense benefits, the growth of the robotic automation in IT market faces a few restraints. Lack of technological awareness and hesitation in shifting from traditional work process hinder the growth of this market.
With increasing opportunities in BPO and infrastructure management segments, the robotics automation in IT market has been lucrative in recent years. Companies in this market seek to design and develop innovative automation solutions to cater to the varied customer requirements. Key players seek to offer solutions including process automation, monitoring, investigating and reporting capabilities to automatically detect and resolve issues in business processes. Some of the key players in the robotic automation in IT market include Deskover Soft S.R.L., Hewlett-Packard Development Company, L.P., DATAMARK, Inc., Siemens AG, Blue Prism, IPsoft Global Services, Sutherland Global Services, Tata Consultancy Services Limited and Genpact Limited.
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This research report analyzes this market on the basis of its market segments, major geographies, and current market trends. Geographies analyzed under this research report include :
- North America
- Asia Pacific
- Europe
- Rest of the World
- This report provides comprehensive analysis of
- Market growth drivers
- Factors limiting market growth
- Current market trends
- Market structure
- Market projections for upcoming years
This report is a complete study of current trends in the market, industry growth drivers, and restraints. It provides market projections for the coming years. It includes analysis of recent developments in technology, Porter’s five force model analysis and detailed profiles of top industry players. The report also includes a review of micro and macro factors essential for the existing market players and new entrants along with detailed value chain analysis.
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