BLUE BELL, Pa., March 13, 2018 /PRNewswire-iReach/
E-SoftSys, a total solutions provider for the self-storage industry, today announced that Keylock Storage, a multi-facility self-storage operator in Idaho has successfully implemented Self Storage ManagerTM (SSM), the enterprise management software from E-SoftSys, across all of their locations.
Keylock chose Self Storage Manager's e-CRM and SSM Text Messenger modules to help them improve customer communications and business operations. E-SoftSys implemented one of their latest modules, SMS Voice Messenger, across all of Keylock Storage's locations. They are currently in the process of implementing the customer relationship management (e-CRM) module across all their locations.
According to Sam Whitaker, CFO of Keylock Storage, "SSM Text Messenger is a very beneficial asset for our organization. With Self Storage Manager's Automated Text Messaging capabilities, my managers can reduce the time they spend on collection calls. With the E-SoftSys Voice Messenger module, I am able to adjust payment reminders that are sent out to my tenants. I am also looking forward to analyzing my lead to rental conversion ratios and automating my follow-up process with Self Storage Manager's integrated module."
About Keylock Storage
Keylock Storage has been providing its services since 2003. Keylock Storage is a privately held company that owns and operates state-of-the-art self-storage facilities throughout Idaho, Washington, and Oregon. Keylock Storage consistently expands in its number of self-storage facilities throughout the Pacific Northwest.
About E-SoftSys
E-SoftSys, a technology leader for the self-storage industry, offers products and services that include; Self Storage Manager - Comprehensive management software for single and multi-facility operators; Online Reservations and Rentals with Electronic Signature & Digital Storage of leases; e-CRM - Fully integrated Customer Relationship Management module with interfaces to leading phone systems, Constant Contact, Truck Reservations, and an optional Call Tracker module to capture valuable statistics including lead to rental conversion ratios, cost per lead etc.; SSM Text Messenger / Voice Messenger - automatic payment reminder and payment collection systems designed to reduce the managers' time on collection calls; Customer Portal- A self-help interactive portal for customers to view their account history and balance, make payments, enable or disable autopay, schedule move-outs, update their contact information, and more; Android Tablet/Mobile Phone based Site Walk Through & Work Order Management Module for site managers to perform lock checks, enter unit maintenance notes, mark units for move outs, create work orders for maintenance activities and much more; Other Interfaces - Storelocal integration, QlikViewTM Business Intelligence and Analytics, Website Integration, Accounting Interfaces; 24/7 Customer Support - with a dedicated Team and Project Manager assigned for multi-facility operator implementations, as well as periodic upgrades to the software program.
Self Storage Manager has been implemented by many single and multi-facility companies in North America, UK/Europe, South America, the Middle East, and Asia-Pacific.
For more information, please contact E-SoftSys at 1-800-469-1740 ext. 1 or by visiting http://www.selfstoragemanager.com or Click here to email us.
Media Contact: John Rohan, E-SoftSys LLC, 800-469-1740, sales@selfstoragemanager.com
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SOURCE E-SoftSys
