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LCCA launches ITSM solution, assyst, to Evolve IT Performance and Improve Overall Business Maturity
  • USA - English


News provided by

Axios Systems

Feb 12, 2015, 12:30 ET

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Washington D.C. USA (PRWEB UK) 12 February 2015 -- Life Care Centers of America (LCCA), a management company of more than 260 assisted and independent living facilities, retirement centers, and skilled nursing facilities in 28 states, has launched assyst, the leading IT Service Management solution from Axios Systems, to evolve IT and improve overall business maturity.

We chose assyst because it was the best solution for easing into an ITSM transition, and we were able to visualize a long-term commitment to IT evolution and an improved overall maturity.

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LCCA is planning a multiple department rollout in order to optimize and leverage ITSM for more effective service delivery, empower end-users, and to enable IT to continually improve, innovate, and support their changing IT and business needs.

Kenneth Kier, Director of IT Support at LCCA, says, “We chose assyst because it was the best solution for easing into an ITSM transition, and we were able to visualize a long-term commitment to IT evolution and an improved overall maturity. We look forward to empowering our end users while enhancing their overall experience.”

Markos Symeonides, Executive Vice President at Axios Systems, adds, “Axios Systems is pleased to welcome another impressive customer to our community. As we continue our growth across North America we look forward to guiding LCCA in their ITSM transition. We truly look forward to partnering with LCCA in their mission to uphold superior quality and satisfy the needs of their many customers.”

About Life Care Centers of America

Life Care Centers of America offers elderly residents a wide range of living arrangements, services and care, including assisted and independent living and skilled nursing centers. The company manages more than 260 assisted and independent living facilities, retirement centers and nursing facilities in 28 states.

About Axios Systems

For over 25 years, Axios Systems has been committed to delivering innovative IT Service Management (ITSM) solutions that help customers improve not only their infrastructure operations but also to enhance service delivery across business functions including HR, Facilities Management and Finance. Axios is recognized as a world leader by leading analysts and their global client base, with a 100% focus on service management technologies.

Axios’s enterprise ITSM software, assyst, is purpose-built to transform IT departments into profitable business-focused customer service teams. assyst adds tangible value to each client’s organization by building on the ITIL® framework to help solve their business challenges across the organization.

In 2014, assyst was accredited for all fifteen PinkVERIFY™ ITIL® processes. Axios Systems was the first technology vendor to achieve this within a single solution.

For more information, please visit our website at http://www.axiossystems.com
Press Contact: pr(at)axiossystems(dot)com

Laura Rafferty, Axios Systems, http://www.axiossystems.com, +44 1312204748, [email protected]

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