Lucidity ClearCARE Selected at Middlesex Water for Five Year Managed Services Engagement
Irving, Texas (PRWEB) August 05, 2014 -- Lucidity Consulting Group (Lucidity), a full-service consulting firm offering advisory, integration, and sustainment solutions to the utilities industry, is pleased to announce its selection by Middlesex Water Company (MWC) to provide application managed services and support to their utilities and financial software applications. MWC, based in Iselin, New Jersey, is a family of companies that provides water and wastewater services to customers in New Jersey, Delaware and Pennsylvania.
Lucidity’s ClearCARE team has been providing application managed services support and integration services to MWC for the last four years and will continue providing these services under the new five year managed services contract. In this capacity, Lucidity will help MWC leverage its information technology investments for improved system and application performance, better customer service, and an overall decrease in their IT operating expenses by adding a continuous improvement process component to their standard managed services offerings. By engaging Lucidity’s Advisory and ClearCARE divisions, MWC will continue to receive exceptional support for their critical business applications on a cost-effective basis, as well as advisory services aimed at driving a better customer experience and reductions in IT operational costs.
Lucidity’s ClearCARE team has the ability to provide customers support from the time they start the planning for their projects and continuing through the sustainment of the solutions over time, thereby maximizing the customers’ investments in technology. ClearCARE partners with customer information technology organizations to perform the roles and to provide the infrastructure that makes the most cost effective sense to the customer. Lucidity’s customers see real savings from leveraging what ClearCARE has already built and by accessing the latest market and technology skills needed to support those integrated solutions. Lucidity’s ability to provide broad sustainment services, coupled with Lucidity’s advisory and industry expertise, as well as Lucidity’s integration experience, provides customers the services they need at a price point they can afford and at the speed they require to run their business.
“Lucidity has provided MWC with high quality application support services for years. While this represented a major decision for us, we felt that their dedication and support of MWC over the years, combined with their capability to provide continuous improvement advisory services as part of our new support contract, made the renewal an obvious choice for us,” said Georgia Simpson, MWC’s Director of Information Technology.
“MWC has been a great customer and partner to Lucidity for many years, and we’ve really enjoyed being a part of the MWC team and driving value for them. The relationship with MWC is so important to our business. It’s exciting to see our partnership together continue and evolve for another five years,” said David Minelli, Lucidity’s Vice President of ClearCARE. “We are going to continue to drive real business value to MWC through our support and advisory services for many years to come. MWC is a testament to what ClearCARE can do for our customers.”
About Lucidity
Lucidity is a full-service business and technology consulting firm specializing in a variety of industries, most notably utilities industry solutions. From strategy and planning to implementation and sustainment, Lucidity prides itself in its ability to help clients solve a wide variety of business challenges. Lucidity draws upon decades of first-hand utilities industry and technology experience to deliver results for clients from coast to coast. Lucidity’s combination of seasoned resources and deep functional and technical expertise translates to solutions delivered economically, efficiently, and with confidence. For more information about Lucidity please visit http://www.luciditycg.com.
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Lindsay Kutac
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972.679.3505 l lkutac(at)luciditycg(dot)com
Lindsay Kutac, Lucidity Consulting Group, http://www.luciditycg.com, +1 (972) 679-3505, [email protected]
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