Mac & PC IT Services Specialist LeetGeek Replaces ConnectWise with Promys PSA Software to Support Continued Growth Plans
Oakville, Ontario (PRWEB) July 10, 2014 -- Promys, a leader in enterprise professional services automation software for the IT Solutions provider industry, announced that it has been awarded a contract by LeetGeek, a fast growing IT service provider specializing in Mac and PC integration and offering tailored solutions to business, education and government customers. Promys’ PSA software was selected in order to help LeetGeek achieve real-time visibility into growth forecasting/planning, project costing and provide detailed margin analytics across the business.
“When we were smaller, our previous PSA software was a good solution for us. But as we've grown, the business has become more complex. We were starting to see more and more areas where we had to compensate for limitations in the software that were killing productivity,” said Brendan Rose, Operations Manager at LeetGeek. “Having invested so much time and effort into a platform, there was a definite fear to start all over again with something new but we reached a tipping point and so the hunt was started for a better PSA solution."
“Customer service and company culture have been fundamental to our success and the majority of our growth has been achieved from referrals. Our focus is on ensuring we recommend the most appropriate solution for a client rather than pushing a particular product and this has enabled us to develop and maintain trusted relationships. The right PSA software needs to support our business and not be an administrative burden. This is more and more pertinent as we grow. Promys looks like the answer we have been looking for,” added Rose.
Brendan Rose explained, "I had read some interesting reviews online and found several examples of larger companies using Promys PSA software who seemed extremely satisfied. After seeing the speed of the Promys HTML5 interface, we were blown away. Not only was navigating the interface quick in regards to screen update, but the intelligent design ensured completing tasks required minimal clicks. In addition to the traditional PSA software functionality, Promys was very strong in areas such as forecasting/planning, real-time project costing and equipment handling, which is critical for a company our size. Previously, we required a mixture of third party tools and in-house scripts to get the reporting/analytics information we needed, but in Promys, it’s all there and more."
John Breakey, founder and former CEO of Unis Lumin, a Cisco Gold Partner and current CEO of Promys agrees, “The business practices that got you to 10 employees is not necessarily the approach that's going to get you to 25, 50 or 100 employees. At some point, you need to revisit your business infrastructure to make sure it can scale to take you to that next level.”
Breakey continued, “The Promys’ enterprise business software for professional service organizations is the perfect solution for companies with multiple lines of business, where the senior management team wants PSA software that provides full visibility into all operational aspects of their company, as well having real-time access to information that will drive future growth decisions.”
Promys also offers useful tools, like the PSA Software Buyer's Guide. The guide helps businesses understand the different categories of PSA software and how to choose the right PSA software. There is no longer a "best in class" PSA solution, only the PSA solution that best fits the particular requirements for a company's specific needs.
About Promys
Promys PSA software is currently used by some of the largest IT Solution providers in North America. PROMYS was originally developed for a Cisco Gold/Master partner in 1998 to address the fundamental problem that IT solution providers face - how to tie professional services together with complex equipment solution delivery and multi-layered post sales support.
In 2003, Promys was spun off as its own corporate entity. Promys quickly added customers in the IT solution provider, systems integrator and managed services marketplace, including one of the largest and most recognized technology solution providers in the world.
For further information on Promys, please visit http://www.promys.com or call 1-866-728-2345.
About LeetGeek
Headquartered in Australia, LeetGeek is an IT service provider specializing in Mac and PC integration offering tailored solutions to business, education, government and enterprise clients.
For more information on LeetGeek, please visit http://leetgeek.com.au/ or call 08 7324 7777.
Maureen Thorne, Marketing CoPilot, http://www.marketingcopilot.com, +1 647-782-4454, [email protected]
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