New Call Center CRM Software Solutions By Centrex Software
Naperville, Illinois (PRWEB) October 10, 2016 -- Centrex Software has just released CRM Software solutions designed specifically for the Call Center and Customer Service Center platforms. Centrex Software has been managing call centers for some time now but has spent most of their efforts focused on the finance and legal sector.
Trey Markel, a Software Specialist at Centrex Software explains their goals this way, "Centrex wants to give Call Centers a software that can manage and run a call center business on one platform, increase productivity, and revenue." Trey goes on to say, "Stop the frustration and give us 30 minutes to show you how you can increase your call center's profits." Trey suggest going to this page on Centrex Software's website http://www.centrexsoftware.com/call-center-crm-software/ in order to schedule a demonstration.
Trey Markel continues by explaining the innovation of the Call Center CRM Software, “Most of the clients we have in finance and legal have decent sized teams that make outbound phone calls to bring in new business. There is an entire industry out there that does the same thing as an outsourced service for businesses all over the world. Its call centers and they would love the power and efficiency of Centrex Software.”
“Centrex Software takes a slightly different approach when it comes to data management and how it interfaces with call center dialers, credit report companies, databases, payment processors, etc. We went a bit deeper and tried to understand the client’s needs whether it be simple or dynamic and complex,” says Trey Markel.
Centrex Software, founded by two individuals, one that could build technology and one that knew payment processing inside and out, quickly released their technology into a few different finance-based industries which inevitably lead them to manage large sales floors and call centers.
About http://www.centrexsoftware.com/:
With over 30 years of business and consumer software development and operations experience, Centrex Software is positioned to understand the business landscape for the Call Center and Customer Service Centers sectors.
Rob Wagner, eDirex Media, +1 (814) 754-6806, [email protected]
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