NewNet Adds SMS Blast to Nimblevox Cloud-based IVR Solutions
Lincoln, Nebraska (PRWEB) May 12, 2016 -- NewNet, a leading provider of cloud-based inbound and outbound communications solutions with Ringless voicemail announced today the general availability of its SMS Blast application within the Nimblevox cloud communications platform. This new Nimblevox offering provides a cost effective outbound text messaging and campaigning solution that takes advantage of the robust TeleMessage mass SMS delivery channel.
The Nimblevox graphical environment makes it easy to create voice self-service, automated outbound IVR and SMS solutions. These easily customizable resources work to enhance customer care, deliver cost effective notifications, and encourage loyalty. Newly introduced SMS Blast features incorporated within the Nimblevox framework support dedicated long codes, detailed history tracking, personalization of text messages, unique keywords per long code, URL forwarding and automatic replies.
“TeleMessage provides a secure and reliable SMS messaging infrastructure that is ideal for messaging campaigns of all volumes,” said Guy Levit, CEO for TeleMessage. “Integration with the Nimblevox cloud platform and service creation tool makes it easy to take advantage of the messaging channel for reminders, alerts, offers and more.”
Text messaging open rates are significantly higher than other alternatives especially email according to research. This effectiveness combined with the proliferation of SMS capable mobile phones and growing usage of text especially by millennials makes SMS an increasingly viable option for an organization’s communication mix.
“The key benefit of the Nimblevox SMS Blast and IVR applications is that graphical tools make it easy for non-technical personnel to customize messages, schedule campaigns and monitor results for voice and text,” said Kutluk Uslu, Business Unit President. “These benefits coupled with the cost effectiveness of a pay per use cloud service eliminate many of the barriers previously encountered when enhancing multi-channel communications.”
About TeleMessage
TeleMessage (http://www.telemessage.com), delivers smart and secure messaging seamlessly over any communication device. Designed specifically for mobile operators and enterprises, the enterprise and VAS consumer solutions intelligently and seamlessly handle text, voice, data, and multimedia messages as well as IP messaging via Smartphone push notifications over mobiles, tablets, the web, Office, APIs and IT infrastructure. Its two main product lines are: “Secure Mobile Messaging for Enterprises” and “Mass Messaging”. The Company has a number of contracts with major Telecom operators and Enterprises in many verticals including financial, healthcare, travel and many more.
About Nimblevox
Nimblevox provides a cost-effective Cloud Communications platform for rapid deployment of inbound and outbound IVR applications. The Nimblevox Build service creation tool offers a graphical user interface for drag and drop creation of VoiceXML-based applications for inbound call automation and outbound notifications. Proactive outreach for alerts, appointment reminders and automated marketing campaigns are efficiently scheduled and launched with Nimblevox Blast. A Ringless Voicemail feature enhances effectiveness and customer experience by avoiding interruptions and allowing the called party to listen to a message at their convenience. For more information please visit http://www.nimblevox.com.
Doug Page, Nimblevox, http://nimblevox.com, +1 630-857-0501, [email protected]
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