Now You Can Check Your Gift Card Balances Anytime, Anywhere - eGift Card Balance Introduces New Customer Service Tools
(PRWEB) July 23, 2013 -- eGift Card Balance, a leader in providing updated gift card balances for hundreds of merchant gift cards, is unveiling new customer services to make a gift card balance check process easier than ever. The new services are designed to let customers check their gift card balances easily using any device including smart phones, tablets, or their computer.
With the rollout of their new suite of services, customers with gift cards from different merchants can use the site to learn how to check their card balances using one of three simple options:
• Phone
• Online
• In Store
eGift Card Balance provides a toll free number for each merchant as well as an online link to each merchant website. Customers simply call the number, or click a merchant link on eGift Card Balance, or they can check their gift card balance directly with the merchant.
Another important new service to make it easier for consumers to check their gift card balances is the addition of a store locator. If a customer would rather check their balance in person at a merchant store, they can find the store nearest to them using the new store locator. For example, if a customer has a gift card for Target, he or she can click on Target and then select the link to check the balance in the store. And follow the information on the locator screen. The locator screen will return all merchant stores within the radius chosen, along with the information needed, including a phone number, address and actual distance from the customer’s current location, map and driving directions. The launch of the new store locator functionality makes checking a gift card balance in person a snap.
A new link monitoring service eliminates the frustration of outdated, non-working merchant links often found on other sites. Merchant websites are monitored daily, and any changes in the link location to check a gift card balance on a merchant site are updated daily on the eGift Card Balance site. No more dead links, no more frustration trying to gain access to the gift card balances.
Although not complete yet, another feature designed to make the site even more user friendly and informative is the addition of merchant information. Each merchant page provides a brief history of the company, information about gift cards like available denominations that can be purchased, how gift cards can be used, any current issues affecting a company like Borders that is in liquidation or bankruptcy, how such actions affect the gift card, and options open to customers if they have a gift card for a merchant who is going out of business, or already out of business. The information block also provides any additional information that a merchant may require in order for customers to check their gift card balance such as a pin-code, card number or password. The depth of information the site provides is tailored to the needs of gift card users and recipients. It helps customers make informed choices about the gift cards they purchase, and how to make the most of their gift cards. The additional information makes it comfortable, easy and adds a level of trust with the merchants customers choose to shop with.
The site has also been updated with two sidebars. On the left customers can find featured merchants, and on the right sidebar there is list of recently added merchants. In the center of the homepage is an alphabetical listing of every merchant site available on eGift Card Balance. Simply click on a letter or scroll through the list.
eGift Card Balance understands the active lifestyle of our customers and the new services allow quick access from any device whether it is a smartphone, tablet or laptop. With easy navigation, and an intuitive layout the website delivers a more enjoyable user experience, and more in-depth information about each individual merchant. The new tools make it easy to check gift card balances quickly, saving customers time and frustration. It also provides a simple means to manage different gift card funds as well as a customer’s valuable time.
About eGift Card Balance
eGift Card Balance provides gift card balance information for visitors. The mission of the company is to make the process of checking the balance easier and simpler. Visitors can easily find and check the balance of their gift cards issued by different merchants like Simon, Starbucks and others.
If you would like to learn more about eGift Card Balance, or try out the new functionality of the site, please visit us at http://www.egiftcardbalance.com.
Adam Smith, www.eGiftCardBalance.com, http://www.egiftcardbalance.com/, +7 9174657992, [email protected]
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