People, Process, Product: Three New Clients Partner With TeamDynamix
Columbus, Ohio (PRWEB) April 30, 2014 -- TeamDynamix, the leading provider of higher education project, portfolio and service management software, is pleased to announce three new clients and their respective solutions:
• Manhattan College (IT service management)
• University of North Texas System (Project and portfolio management)
• Western Kentucky University (IT service management)
When asked, each client named their top reason for choosing TeamDynamix.
Manhattan College was pleased by the people:
“TeamDynamix is more than a tool,” says Richard Musal, Senior Assistant Director of Client Services & Operations. “It is also the people standing behind the tool. The ongoing support is top notch! If there is a feature that we want to implement, and we can't figure out how, we reach out to support, and we quickly have either an answer or a feature request submission.”
The University of North Texas System said the software improved their processes:
“Immediate response to the product was that it was really easy to use and provides our IT Governance groups real-time data for decision making. We couldn’t be more pleased with the product,” states Katrina Gaskill, Director of Strategic Services. “Providing us a single tool to do performance measurements, capacity planning for our IT resources, reports for different audiences, and allowing us to put project-related data in a single repository will improve our processes and ultimately the delivery of IT services to our three-campus Enterprise.”
And Western Kentucky University cited the product’s industry-specific focus:
“While there are numerous PPM and ITSM platforms on the market, to my knowledge only TeamDynamix offers integrated PPM and service management capabilities with a higher education focus,” says Jeppie Sumpter, Director of Communications Technologies. “We do not necessarily fit into the traditional enterprise model that many solutions serve and TeamDynamix has had years of experience working with our industry peers to comprehend the differences. In fact, they even cater to the differences within the variety of higher education environments. Those involved in the evaluation and selection process were elated that such a high quality, integrated solution could be found and was within our reach. The value has been tremendous.”
We deeply appreciate their positive feedback and look forward to exceeding their expectations.
To learn more about how TeamDynamix can help your college or university, please visit us online at http://www.teamdynamix.com.
About TeamDynamix
TeamDynamix is the leading provider of project, portfolio and service management solutions for the higher education industry. The award-winning TeamDynamix suite provides the tools and environment necessary for successful service delivery, project and portfolio management and IT governance and resource management.
TeamDynamix is currently used by leading colleges and universities in North America, including Brown University, Florida State University, Syracuse University, McGill University, Old Dominion University, Colorado State and Tufts. The company is based in Columbus, Ohio.
Sharon Santino, TeamDynamix, http://www.teamdynamix.com, +1 877-752-6196, [email protected]
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