PropertyOwner.us.org To Become Proactive In Complaint Response
San Diego, CA (PRWEB) April 04, 2014 -- PropertyOwner.us.org is set to launch a new program in which they will seek out customers with questions or complaints in order to resolve them quickly, the company announced yesterday.
“We've realized that not everyone with a question or concern contacts us online or on the phone,” a PropertyOwner.us.org spokesman said. “Many simply vent on their own blogs or social media. We want to find those people and let them know that we are more than willing to help them out.”
PropertyOwner.us.org said they get very few complaints from consumers, but understand that not every customer is going to be happy with every interaction with their company.
“No matter how well you run your company, glitches and errors are going to happen from time to time,” he said. “Sometimes people simply get confused, or there is a problem with their Internet connection. Whatever it is, we want to know about it and will take steps to make sure each and every customer is happy.”
PropertyOwner.us.org will have a team dedicated to searching blogs and social media for customers who have stated that they have had a problem, he said.
“We will then make direct contact with the customer, find out what went wrong, and resolve the issue fairly,” he said. “We think this will demonstrate that we want to be a good corporate citizen.”
About PropertyOwner.us.org:
PropertyOwner.us.org allows consumers to look up the value of any home or property in North America. View public records such as code violations, home inspections, previous owners, current market value and more. Get more information about a current residence or a property you are interested in purchasing with this extensive property database. Visit PropertyOwner.us.org to chat with a live representative, call 1-866-577-5365, or email Manager(at)PropertyOwner(dot)us(dot)org with any questions or concerns.
Karmen Jones, PropertyOwner.us.org, http://PropertyOwner.us.org, +1 866-577-5365, [email protected]
Share this article