RoomKeyPMS Selects Revinate to Power Hotel Customers with Online Reputation and Surveys Data
San Francisco, CA (PRWEB) September 16, 2015 -- Revinate, the software as a service (SaaS) company that helps hotels reinvent the guest experience today announces its new interface with RoomKeyPMS, the single, integrated hotel property management system. RoomKeyPMS API integration allows customers to have an easy-to-use guest engagement platform that can be set up in a matter of hours, expediting the Customer Relationship Management system (CRM) integration and onboarding process.
With the Revinate Marketing™ integration, RoomKeyPMS customers can send automated guest communications via email and SMS throughout the guest stay. These include communications like pre-stay welcome emails, targeted offers while guests are on-property, and post-stay guest satisfaction surveys upon departure. Revinate is one of the only marketing automation platforms that caters exclusively to hoteliers, driving an average revenue of $4200 per promotional campaign that’s directly attributable to email marketing.
“Traditionally, setting up a CRM takes many intensive man-hours to extract customer and guest data from various hotel systems.” says Kerry Brock, RoomKeyPMS Vice President of Sales and Marketing. “However with the integration between RoomKeyPMS and Revinate, RoomKeyPMS hotel customers can obtain complete guest profiles populated with historical guest data in a matter of minutes. We’re happy the API integration with Revinate provides significant value for our hotel customers.”
Marc Heyneker, Revinate Co-Founder and VP of Sales says, “Revinate’s API makes our reputation data available on partner platforms beyond our own application, allowing hotels to use their guest data in ways that build valuable relationships with their customers. Having a Property Management System (PMS) like RoomKeyPMS select Revinate to interface with is a testament to the strength of our ability to integrate with hotel systems and provide value for hoteliers on a global scale.”
To further explain how the technology integration works, RoomKeyPMS and Revinate will be hosting a joint webinar. Unlocking Guest Data from Your RoomKeyPMS will take place on Wednesday September 23rd at 10amPST to learn how use your guest data to increase guest satisfaction and your revenues. Register here.
About Revinate:
Revinate helps hotels know more about their guests so they can deliver personalized experiences that create valuable relationships and lifelong customers. Revinate is well-funded by leading investment firms Benchmark Capital, Tenaya Capital, Northgate Capital, Industry Ventures, Formation 8, and Tao Capital. It is headquartered in San Francisco, with offices in New York, Amsterdam, Singapore, Cape Town and Sydney. Revinate counts 25,000 of the world’s leading hotels as customers. To learn more, please visit http://www.revinate.com or email info(at)revinate(dot)com.
About RoomKeyPMS:
RoomKeyPMS is more than a Property Management System; it’s a complete Guest Management System to manage your guest experience before, during and after their stay. Every year RoomKeyPMS is trusted to handle over 20 million transactions for our hotel partners. RoomKeyPMS is the leading cloud-based PMS that is easy for front-desk staff to use, while providing robust management reporting and extensive guest insight.
Carolyn Murphy, Revinate, http://www.revinate.com, +1 (415) 361-5831, [email protected]
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