Manhattan, NY (PRWEB) April 21, 2016 -- Sir Grout New York, the primary hard surface restoration and tile cleaning company in Manhattan, has been honored with the Super Service Award for yet another year. Angie's List only awards The Super Service Award to companies achieving the highest standard of both customer service and customer appreciation.
To be privileged with this extraordinary award, businesses must achieve an immaculate record for customer service. Angie's List Super Service Award 2015 winners have met strict eligibility requirements, which include an "A" rating in overall grade, recent grade, and review period grade. Not only that, but the company must be in good standing with Angie's List, pass a background check and abide by Angie's List operational guidelines.
"Only about 5 percent of the hard surface restoration companies in New York, have performed so consistently well enough to earn our Super Service Award," said Angie's List Founder Angie Hicks. "It's a really high standard."
Sir Grout New York placed in the top fifth percentile in their category. Each company's worth is based entirely on the ratings, testimonials, and reviews from customers who use the service. Simply put, a lone bad rating can completely eliminate a company's chance to win the award, completely dismissing it from the running for the Super Service Award. Earning this award for two consecutive years exemplifies Sir Grout New York's faultless customer experience and shows Sir Grout New York to be distinguished and respected by its clientele.
Service company ratings are updated daily on Angie's List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Sir Grout New York's testimonials on Angie's List make it clear why this company deserves the Super Service Award. One such example was posted by Trini E., from Brooklyn, NY, a Sir Grout New York client who needed tile and grout cleaning, ColorSeal, Tile Armor, and a marble polishing.
"They showed up on time, worked to clean my grout, tile (a lot of square footage) and shower. [Sir Grout of New York] added ColorSeal to the grout, and Tile Armor to the tile. They made my floor look better than new, and beautifully polished my marble tabletop. Omar did a spectacular job. I could not be more satisfied!"
Sir Grout New York has also gained a large amount of recognition for their superior customer service from many watchdog organizations since opening their doors. Most recently, the New York hard surface restoration authority became TrustDale Certified by Investigative Reporter Dale Cardwell. This award was yet another testament to the amazing customer service that the company constantly provides.
To contact or schedule an appointment, visit Sir Grout New York online at http://www.SirGroutNY.com or call (718) 313-9199.
Jeff Gill, Sir Grout LLC, http://www.sirgrout.com, +1 (866) 476-8863, [email protected]