TCN Call Center Webinar: TCPA and the Recent FCC Ruling
St. George, Utah (PRWEB) July 14, 2015 -- WHAT:
TCN, Inc., a leading provider of cloud-based call center technology for enterprise, contact centers, BPOs and collection agencies worldwide, will hold a webinar titled “TCPA and the Recent FCC Ruling” on Thursday, July 16 2015 at noon, MDT (2 pm, EDT). The informative training webinar will educate attendees on the changes that have taken effect following the FCC ruling released on July 10, 2015 and discuss how they will impact call center operations and the industry as a whole. The webinar will also cover tips and tricks when using TCN’s manual services and how attendees can take advantage of the most TCPA-compliant dialing solutions, such as Manually Assisted Calling.
WHEN:
Thursday, July 16 at noon, MDT (2 pm, EDT)
WHERE:
To register for the webinar, visit: http://info.tcnp3.com/tcpa-and-the-recent-fcc-ruling
DETAILS:
TCN’s call center industry experts will advise how to leverage TCN technology to help meet TCPA needs, which include the following compliance regulations:
• There is no present or potential capacity to auto-dial;
• Human intervention is required on every call via either a click or by pressing ten digits;
• There is no present or potential capacity for random or sequential number generation; and
• There is no present or potential capacity for predictive dialing.
WHO:
Dave Bethers, Vice President of Enterprise Sales – Dave quickly climbed the ranks within TCN, starting as the Client Development Manager and now holding the title of Vice President of Enterprise Sales. His path to success was fueled by his drive to maximize efficiency, profitability, and growth and he did so with a focus on people, results-oriented needs assessment, and implementation management.
Bryce Payne, Vice President of Sales - Bryce spearheads all global sales efforts at TCN. With more than 15 years of experience in the telecommunications industry, Bryce has significantly contributed to the company's rapid growth by successfully building partnerships across multiple industries and acquiring new customers globally.
About TCN:
TCN is a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. Founded in 1999, TCN combines a deep understanding of the needs of call center users with a highly affordable delivery model, ensuring immediate access to robust call center technology, such as predictive dialer, IVR, call recording, and business analytics required to optimize operations and adhere to TCPA regulations. Its “always-on” cloud-based delivery model provides customers with immediate access to the latest version of the TCN solution, as well as the ability to quickly and easily scale and adjust to evolving business needs. TCN serves various Fortune 500 companies and enterprises in multiple industries including newspaper, collection, education, healthcare, automotive, political, customer service, and marketing. For more information, visit http://www.tcnp3.com or follow on Twitter @tcn.
CONTACT:
Christine Mulquin (For TCN)
Gabriel Marketing Group
christinem(AT)gabrielmarketing.com
Tel: 301-910-2289
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Michiko Morales, Gabriel Marketing Group, http://www.gabrielmarketing.com/, +1 (571) 455-9996, [email protected]
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