FOND DU LAC, Wis., Dec. 19, 2017 /PRNewswire-iReach/
Holiday Mazda service technicians Kurt Klaske and Jeremy Whitty both managed to achieve one of Mazda's most important metrics called "Fixed-Right-The-First-Time." Not just for one month, but for six consecutive months.
Essentially, the program is a measurement of how often a customer had to come back for the same service issue. The best score that a service technician can achieve is a 100%, which means that each customer had their service taken care of correctly the first time, and didn't have to come back.
The Holiday Mazda service department has always strived for excellence, and Kurt and Jeremy exemplify this quality. In addition to catering to Mazda owners, the Holiday Mazda service center can also assist owners of all vehicle brands. Through continuous training and a fostering of the right atmosphere, this service department remains a reliable and friendly service option in the Fond du Lac area.
Prospective service customers can reach out to the Holiday Mazda team at 855-200-4348. Service can also be scheduled online through the dealership's service scheduler on its website at http://www.holidaymazda.com. The dealership and service center are both located at 416 North Rolling Meadows Drive.
Media Contact: Arthur Bratton, Holiday Automotive, 855-200-4348, firstname.lastname@example.org
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SOURCE Holiday Automotive