Verified Clinical Trials, the Largest Research Subject Database Registry to Stop Dual Enrollment in Clinical Trials, Receives Top Ratings in Recent Customer Service Survey
Garden City, New York (PRWEB) February 10, 2014 -- Verified Clinical Trials the largest North American clinical trials research subject database registry to stop dual enrollment in clinical trials received top ratings in a recent customer satisfaction survey. Verified Clinical Trials is widely utilized in early as well as late phase trials and was ranked highest in almost every category.
Over 95% of respondents provided accolades to Verified Clinical Trials customer service and ease of use with the highest rankings possible. Moreover, almost unanimously, the Verified Clinical Trials users found the system to be extremely successful at stopping dual enrollment in clinical trials to improve trial safety and data quality while not affecting or deterring their enrollment.
Over 90% of respondents found the Verified Clinical Trials system extremely or very easy to use while none of the users reported the system less than moderately easy to utilize. Customer service was ranked as significantly better than expected in almost every case and nearly every individual was extremely likely to recommend the Verified Clinical Trials system to their colleagues. Verification alerts were universally rated as very useful. Additionally, less than 3% of responders felt the system was a significant issue in dissuading a subject to enroll in their clinical trial and enrollment was not affected by the Verified Clinical Trials system.
Kerri Weingard ANP, COO, stated, “We are delighted with the overwhelmingly positive survey results and will continue to meet the highest standards in customer service for early and late phase sites.”
Mitchell Efros MD FACS, CEO, stated, “It is of no coincidence that Verified Clinical Trials has become an integral part of the clinical trials process and continues to expand it’s presence within the industry. Fulfilling unmet needs combined with a superior product and customer service has enabled us to do so in a relatively short period of time.”
The Verified Clinical Trials system is HIPAA complaint and Safe Harbor Certified.Dual enrollment in clinical trials has become a significant problem within the industry. Individuals join multiple clinical trials simultaneously for access to therapies and medical care without cost or for compensation. Many subjects visit sites such as clinical trials.gov to learn about studies to join.
About Verified Clinical Trials: Verified Clinical Trials, (VCT) (http://www.verifiedclinicaltrials.com) the world's leader in the field of research subject clinical trial database registries, proactively improves research subject safety and data quality in clinical research trials by halting dual enrollment in clinical trials. With a web-based solution designed to enhance the quality of both early and late phase trials, VCT has the scalability to reach all sites nationally and globally and is HIPAA- and 21 CFR part 11-compliant.
Verified Clinical Trials offers an array of other features to enhance clinical trial compliance, retention, and research subject engagement.
Mitchell Efros MD FACS, Verified Clinical Trials, http://www.VerifiedClinicalTrials.com, +1 (516) 220-9205, [email protected]
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