PRWeb.com Press Release Feed - PRWeb Press Release Account Feed http://www.prweb.com PRWeb.com Press Release Feed - Press Releases en PRWeb Distribution Newswire http://www.prweb.com/images_v4/prweb_logo_hv.jpg http://www.prweb.com 200 46 xml@emediawire.com xml@emediawire.com 30 bigWebApps HelpDesk Improves Maintenance Response Time at Dolce Atlanta-Peachtree http://www.prweb.com/releases/2008/11/prweb1648194.htm bigWebApps, a leading provider of on-demand help desk and customer support solutions, partnered with Dolce Atlanta-Peachtree to create a customized facility maintenance solution from the company's flagship application, bigWebApps HelpDesk. The scalable tracking solution helped to increase Dolce Atlanta-Peachtree's guest satisfaction in less than year by reducing maintenance response time and increasing accountability. For the first time in the conference center's history, maintenance response time dropped from 45 minutes to 15 minutes. (PRWeb Nov 21, 2008)

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