PRWeb.com Press Release Feed - PRWeb Press Release Account Feed http://www.prweb.com PRWeb.com Press Release Feed - Press Releases en xml@emediawire.com xml@emediawire.com 30 Noetica Delivers Improved Agent Productivity With Launch Of SYNTHESYS™ Version 4.1 At Call Centre Expo http://www.prweb.com/releases/2009/09/prweb2878484.htm Noetica, a provider of agile customer interaction management (CIM) solutions for the contact centre, will address the continuing challenge of optimising agent and contact centre productivity at Call Centre Expo 2009, with the launch of the new version of Noetica SYNTHESYS™. Visitors to stand C15 will be able to view a full demonstration of version 4.1 of the software, which will be made available to existing and new Noetica customers on 22nd September. (PRWeb Sep 16, 2009)

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]]> http://www.prweb.com/releases/2009/09/prweb2878484.htm First Standalone Script Aware Predictive Dialler launched - Unique Algorithm Identifies Whether Call Centre Agents Have Finished their Conversation http://www.prweb.com/releases/2008/10/prweb1487704.htm Noetica, a provider of agile customer interaction management (CIM) solutions for the contact centre, today announced the addition of new standalone predictive dialler functionality to its SYNTHESYS™ call centre software. The dialler includes Noetica's patented Script Aware technology to ensure high agent utilisation and optimised silent call rates in compliance with industry regulations. It also boasts preview and progressive (power-dialling), as well as voice recording integrated with SYNTHESYS™ (PRWeb Oct 19, 2008)

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]]> http://www.prweb.com/releases/2008/10/prweb1487704.htm Motion Announces New Offerings for its Most Rugged Tablet PCs -- Smart Card Reader and EasyConnect USB/Ethernet Module Improve the Usability and Enhance Security Options http://www.prweb.com/releases/2008/09/prweb1284574.htm Motion Computing®, a leader in mobile computing and wireless communications, today announced the availability of two new options that improve the usability and security of the F5 Tablet PC and C5 Mobile Clinical Assistant (MCA). The new smart card reader enables companies to improve the security of critical data by enhancing authentication processes. Additionally, the EasyConnect USB/Ethernet Module allows for easy connection to other devices or local area networks (LAN), without sacrificing the durability and protection offered by the fully sealed, protective design of the rugged tablet PCs. (PRWeb Sep 5, 2008)

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]]> http://www.prweb.com/releases/2008/09/prweb1284574.htm Northern Ireland's Largest Contact Centre Increases Outbound Seats With Noetica Script-Aware Predictive Dialler by 25% http://www.prweb.com/releases/2008/05/prweb935684.htm HCL BPO Services Northern Ireland manages increasing demand for business process outsourcing with Noetica SYNTHESYS. (PRWeb May 14, 2008)

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