<?xml version="1.0" encoding="utf-8"?><?xml-stylesheet type="text/xsl" href="/prwebFeeds.xsl"?><rss version="2.0"><channel><title>Cloud Based Contact Center - PRWeb Press Release Group</title><link>http://www.prweb.com</link><description>3CLogic's Cloud Based Contact Center service deployed on Amazon Web Services (AWS) are changing the dynamics of the call center industry. With Virtual Telephony Application Grid (V-TAG) and VoIP, 3CLogic offers the lowest cost solution in the market place that provides flexible scaling and pay as you go business model. Press Releases - Powered by PRWeb</description><language>en</language><image><title>Cloud Based Contact Center Press Releases</title><url>http://us.vocuspr.com/ViewAttachment.aspx?EID=veCa6l6lRMaJZwhqrbXqUggM%2bB737tc2lsiIl0LKCsw%3d</url><link>http://www.prweb.com/rss2g/459733.xml</link></image><managingEditor>xml@emediawire.com</managingEditor><webMaster>xml@emediawire.com</webMaster><lastBuildDate>Tue, 09 Apr 2013 09:02:18 GMT</lastBuildDate><ttl>30</ttl><item><title>Quez Media Achieves a New Level of Performance and Reliability with 3CLogic’s Cloud-Based Contact Center Software and CRM Integration</title><link>http://www.prweb.com/releases/3clogic/quezmedia/prweb10610324.htm</link><pubDate>Tue, 09 Apr 2013 13:00:00 GMT</pubDate><description> <![CDATA[  <p>3CLogic’s cloud-based contact center software helps Quez Media reach their prospects and enhance customer relationships.</p><p>(PRWeb April 09, 2013)</p><p>Read the full story at <a href="http://www.prweb.com/releases/3clogic/quezmedia/prweb10610324.htm">http://www.prweb.com/releases/3clogic/quezmedia/prweb10610324.htm</a></p>]]></description><guid isPermaLink="true">http://www.prweb.com/releases/3clogic/quezmedia/prweb10610324.htm</guid></item><item><title>3CLogic Expands Integration with LeadMaster CRM to the United Kingdom</title><link>http://www.prweb.com/releases/3clogic/leadmastercrm/prweb10299297.htm</link><pubDate>Wed, 09 Jan 2013 13:30:32 GMT</pubDate><description> <![CDATA[  <p>3CLogic&#39;s inbound, outbound, and blended cloud-based contact center software gives LeadMaster CRM clients comprehensive computer telephony capabilities for the LeadMaster system.</p><p>(PRWeb January 09, 2013)</p><p>Read the full story at <a href="http://www.prweb.com/releases/3clogic/leadmastercrm/prweb10299297.htm">http://www.prweb.com/releases/3clogic/leadmastercrm/prweb10299297.htm</a></p>]]></description><guid isPermaLink="true">http://www.prweb.com/releases/3clogic/leadmastercrm/prweb10299297.htm</guid></item><item><title>3CLogic and Interactive Voice Response Technology Group Announce New Technology Partnership to Help Contact Centers with Payment Card Industry Compliance</title><link>http://www.prweb.com/releases/3clogic/ITG/prweb10185232.htm</link><pubDate>Fri, 30 Nov 2012 15:00:00 GMT</pubDate><description> <![CDATA[  <p>Partnership to accelerate Payment Card Industry (PCI) compliant contact center solutions. Inbound and Outbound call centers can now take advantage of industry leading technology and support to facilitate secure credit card transactions.</p><p>(PRWeb November 30, 2012)</p><p>Read the full story at <a href="http://www.prweb.com/releases/3clogic/ITG/prweb10185232.htm">http://www.prweb.com/releases/3clogic/ITG/prweb10185232.htm</a></p>]]></description><guid isPermaLink="true">http://www.prweb.com/releases/3clogic/ITG/prweb10185232.htm</guid></item><item><title>TouchPoint Switches its Cloud Contact Center to 3CLogic</title><link>http://www.prweb.com/releases/3clogic/TouchPoint/prweb10044334.htm</link><pubDate>Tue, 23 Oct 2012 12:00:00 GMT</pubDate><description> <![CDATA[  <p>With its 24/7 support and 99.99% availability, 3CLogic provides relief from frequent outages that TouchPoint was experiencing with its previous provider. Customized contact center Information Technology (IT) infrastructure from 3CLogic, enables TouchPoint to address contact center projects for Fortune 500 companies.</p><p>(PRWeb October 23, 2012)</p><p>Read the full story at <a href="http://www.prweb.com/releases/3clogic/TouchPoint/prweb10044334.htm">http://www.prweb.com/releases/3clogic/TouchPoint/prweb10044334.htm</a></p>]]></description><guid isPermaLink="true">http://www.prweb.com/releases/3clogic/TouchPoint/prweb10044334.htm</guid></item><item><title>3CLogic and Interactive Response Technologies Partner to offer Sales Training using Cloud Based Contact Center</title><link>http://www.prweb.com/releases/3CLogic/IRT/prweb10017259.htm</link><pubDate>Tue, 16 Oct 2012 12:00:00 GMT</pubDate><description> <![CDATA[  <p>3CLogic partners with Interactive Response Technologies (IRT) to extend sales training services to customer service reps and inside sales reps.</p><p>(PRWeb October 16, 2012)</p><p>Read the full story at <a href="http://www.prweb.com/releases/3CLogic/IRT/prweb10017259.htm">http://www.prweb.com/releases/3CLogic/IRT/prweb10017259.htm</a></p>]]></description><guid isPermaLink="true">http://www.prweb.com/releases/3CLogic/IRT/prweb10017259.htm</guid></item><item><title>3CLogic Announces Expansion into the Asian Pacific Region</title><link>http://www.prweb.com/releases/3CLogic/Asia/prweb9938700.htm</link><pubDate>Tue, 25 Sep 2012 13:00:00 GMT</pubDate><description> <![CDATA[  <p>3CLogic, the leader in cloud based contact centers, today announced it has expanded its operations and presence into the Asia Pacific (APAC) marketplace.</p><p>(PRWeb September 25, 2012)</p><p>Read the full story at <a href="http://www.prweb.com/releases/3CLogic/Asia/prweb9938700.htm">http://www.prweb.com/releases/3CLogic/Asia/prweb9938700.htm</a></p>]]></description><guid isPermaLink="true">http://www.prweb.com/releases/3CLogic/Asia/prweb9938700.htm</guid></item><item><title>3CLogic Announces Special Program to Switch from Five9 Cloud</title><link>http://www.prweb.com/releases/Five9/3CLogic/prweb9920311.htm</link><pubDate>Wed, 19 Sep 2012 18:00:00 GMT</pubDate><description> <![CDATA[  <p>Three-point incentive program for seamless and easy migration from Five9 to 3CLogic’s Cloud Based Contact Center Service.</p><p>(PRWeb September 19, 2012)</p><p>Read the full story at <a href="http://www.prweb.com/releases/Five9/3CLogic/prweb9920311.htm">http://www.prweb.com/releases/Five9/3CLogic/prweb9920311.htm</a></p>]]></description><guid isPermaLink="true">http://www.prweb.com/releases/Five9/3CLogic/prweb9920311.htm</guid></item><item><title>3CLogic Announces Business Continuity Package for Contact Centers</title><link>http://www.prweb.com/releases/Business/Continuity/prweb9856756.htm</link><pubDate>Fri, 31 Aug 2012 12:00:00 GMT</pubDate><description> <![CDATA[  <p>Leveraging its cloud based contact center platform, 3CLogic offers Business Continuity Package for Call Centers. Businesses continue to use their existing infrastructure while having the assurance of contact center services being available to them during emergencies.</p><p>(PRWeb August 31, 2012)</p><p>Read the full story at <a href="http://www.prweb.com/releases/Business/Continuity/prweb9856756.htm">http://www.prweb.com/releases/Business/Continuity/prweb9856756.htm</a></p>]]></description><guid isPermaLink="true">http://www.prweb.com/releases/Business/Continuity/prweb9856756.htm</guid></item><item><title>3CLogic Moves to New and Expanded Corporate Headquarters to Meet Growing Demand for Cloud Based Contact Centers</title><link>http://www.prweb.com/releases/3CLogic/Headquarters/prweb9820443.htm</link><pubDate>Tue, 21 Aug 2012 12:00:00 GMT</pubDate><description> <![CDATA[  <p>Leading cloud based contact center company, 3CLogic, announces the expansion and relocation of its corporate headquarters.</p><p>(PRWeb August 21, 2012)</p><p>Read the full story at <a href="http://www.prweb.com/releases/3CLogic/Headquarters/prweb9820443.htm">http://www.prweb.com/releases/3CLogic/Headquarters/prweb9820443.htm</a></p>]]></description><guid isPermaLink="true">http://www.prweb.com/releases/3CLogic/Headquarters/prweb9820443.htm</guid></item><item><title>3CLogic and VA Associates Partner to Offer Cloud Based Integration of IT Service Management with Contact Centers</title><link>http://www.prweb.com/releases/VAAAssociates/IntegratesITManagement/prweb9690749.htm</link><pubDate>Thu, 12 Jul 2012 11:00:00 GMT</pubDate><description> <![CDATA[  <p>IT Service Management (ITSM) with full featured contact center functionalities provides customers with comprehensive computer telephony integration.</p><p>(PRWeb July 12, 2012)</p><p>Read the full story at <a href="http://www.prweb.com/releases/VAAAssociates/IntegratesITManagement/prweb9690749.htm">http://www.prweb.com/releases/VAAAssociates/IntegratesITManagement/prweb9690749.htm</a></p>]]></description><guid isPermaLink="true">http://www.prweb.com/releases/VAAAssociates/IntegratesITManagement/prweb9690749.htm</guid></item><item><title>Cloud Based Contact Center from 3CLogic Enables OWMM to Provide Technical Support for Mac and Windows Users</title><link>http://www.prweb.com/releases/OWMMDelivers/OnDemandSupport/prweb9638994.htm</link><pubDate>Tue, 26 Jun 2012 11:00:00 GMT</pubDate><description> <![CDATA[  <p>With 3CLogic, OWMM provides technical help for a vast array of personal devices and computer related issues with uninterrupted 24x7, 365 days a year service. OWMM delivers on-demand technical assistance and support to customers across the globe.</p><p>(PRWeb June 26, 2012)</p><p>Read the full story at <a href="http://www.prweb.com/releases/OWMMDelivers/OnDemandSupport/prweb9638994.htm">http://www.prweb.com/releases/OWMMDelivers/OnDemandSupport/prweb9638994.htm</a></p>]]></description><guid isPermaLink="true">http://www.prweb.com/releases/OWMMDelivers/OnDemandSupport/prweb9638994.htm</guid></item><item><title>Simple Call Solutions Leverages 3CLogic’s Call Center Software to Choose its own Carrier for Inbound and Outbound Campaigns</title><link>http://www.prweb.com/releases/SImpleCallSolutions/ChoosesOwnCarrier/prweb9538533.htm</link><pubDate>Thu, 24 May 2012 12:00:00 GMT</pubDate><description> <![CDATA[  <p>Simple Call Solutions integrates its carrier of choice with 3CLogic’s Contact Center Solutions, achieving complete customization and flexibility. Simple Call Solutions can now interconnect with VoIP carriers worldwide to serve their customers round the clock.</p><p>(PRWeb May 24, 2012)</p><p>Read the full story at <a href="http://www.prweb.com/releases/SImpleCallSolutions/ChoosesOwnCarrier/prweb9538533.htm">http://www.prweb.com/releases/SImpleCallSolutions/ChoosesOwnCarrier/prweb9538533.htm</a></p>]]></description><guid isPermaLink="true">http://www.prweb.com/releases/SImpleCallSolutions/ChoosesOwnCarrier/prweb9538533.htm</guid></item><item><title>Ultimate Solutions Associates Switches to 3CLogic to Grow Home Loan Modification Programs</title><link>http://www.prweb.com/releases/HomeLoanModification/callcenter/prweb9411593.htm</link><pubDate>Wed, 18 Apr 2012 12:00:00 GMT</pubDate><description> <![CDATA[  <p>3CLogic delivers complete cloud based Inbound and Outbound call center capabilities to reps at Ultimate Solutions Associates to simplify and speed up Home Loan Modifications. Comprehensive campaign functionalities assist home owners to safely and efficiently modify their home loans.</p><p>(PRWeb April 18, 2012)</p><p>Read the full story at <a href="http://www.prweb.com/releases/HomeLoanModification/callcenter/prweb9411593.htm">http://www.prweb.com/releases/HomeLoanModification/callcenter/prweb9411593.htm</a></p>]]></description><guid isPermaLink="true">http://www.prweb.com/releases/HomeLoanModification/callcenter/prweb9411593.htm</guid></item><item><title>Kathy Nealy and Associates Kicks Off Political Campaign Calling Season with 3CLogic’s Call Center Solution</title><link>http://www.prweb.com/releases/political/campaigns/prweb9230327.htm</link><pubDate>Wed, 29 Feb 2012 13:00:00 GMT</pubDate><description> <![CDATA[  <p>Kathy L. Nealy &amp; Associates leverages 3CLogic’s call center solution for political campaign administration. 3CLogic’s phone bank capabilities provide KLNA with full outbound functionalities for community outreach on partisan and non-partisan candidates and referendums.</p><p>(PRWeb February 29, 2012)</p><p>Read the full story at <a href="http://www.prweb.com/releases/political/campaigns/prweb9230327.htm">http://www.prweb.com/releases/political/campaigns/prweb9230327.htm</a></p>]]></description><guid isPermaLink="true">http://www.prweb.com/releases/political/campaigns/prweb9230327.htm</guid></item><item><title>3CLogic announces Special Customer Relationship Management Connector Package to help with migration to Cloud Based Contact Centers</title><link>http://www.prweb.com/releases/contactcenter/crmintegration/prweb9150929.htm</link><pubDate>Tue, 31 Jan 2012 08:00:00 GMT</pubDate><description> <![CDATA[  <p>Four point incentive package to help enterprise contact centers improve customer interactions while moving to cloud. Seamless integration with cloud and premise based Customer Relationship Management (CRM) systems.</p><p>(PRWeb January 31, 2012)</p><p>Read the full story at <a href="http://www.prweb.com/releases/contactcenter/crmintegration/prweb9150929.htm">http://www.prweb.com/releases/contactcenter/crmintegration/prweb9150929.htm</a></p>]]></description><guid isPermaLink="true">http://www.prweb.com/releases/contactcenter/crmintegration/prweb9150929.htm</guid></item><item><title>Virtual Cloud Based Call Centers Combined With the Reversal of Outsourcing Trend can Contribute to Lower Unemployment Rates</title><link>http://www.prweb.com/releases/virtual-cloud/unemployment-rate/prweb9053416.htm</link><pubDate>Tue, 20 Dec 2011 08:00:00 GMT</pubDate><description> <![CDATA[  <p>Virtual call center technology from 3CLogic accelerates the growth of home based agents which can further bring down the US unemployment rate from 8.6%. It is now less expensive and more efficient for businesses to bring those call center jobs back to US.</p><p>(PRWeb December 20, 2011)</p><p>Read the full story at <a href="http://www.prweb.com/releases/virtual-cloud/unemployment-rate/prweb9053416.htm">http://www.prweb.com/releases/virtual-cloud/unemployment-rate/prweb9053416.htm</a></p>]]></description><guid isPermaLink="true">http://www.prweb.com/releases/virtual-cloud/unemployment-rate/prweb9053416.htm</guid></item><item><title>Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers</title><link>http://www.prweb.com/releases/callcenter/certification/prweb8996131.htm</link><pubDate>Tue, 29 Nov 2011 08:00:00 GMT</pubDate><description> <![CDATA[  <p>Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.</p><p>(PRWeb November 29, 2011)</p><p>Read the full story at <a href="http://www.prweb.com/releases/callcenter/certification/prweb8996131.htm">http://www.prweb.com/releases/callcenter/certification/prweb8996131.htm</a></p>]]></description><guid isPermaLink="true">http://www.prweb.com/releases/callcenter/certification/prweb8996131.htm</guid></item><item><title>3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities</title><link>http://www.prweb.com/releases/multi-channel/contactcenter/prweb8907910.htm</link><pubDate>Wed, 26 Oct 2011 12:00:00 GMT</pubDate><description> <![CDATA[  <p>3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat.  Call blending in the cloud can increase new revenues for businesses by as much as 40%</p><p>(PRWeb October 26, 2011)</p><p>Read the full story at <a href="http://www.prweb.com/releases/multi-channel/contactcenter/prweb8907910.htm">http://www.prweb.com/releases/multi-channel/contactcenter/prweb8907910.htm</a></p>]]></description><guid isPermaLink="true">http://www.prweb.com/releases/multi-channel/contactcenter/prweb8907910.htm</guid></item><item><title>3CLogic Announces Extension of Cloud Switch Program</title><link>http://www.prweb.com/releases/CloudSwitch/Extension/prweb8834873.htm</link><pubDate>Thu, 29 Sep 2011 07:00:00 GMT</pubDate><description> <![CDATA[  <p>Three-point incentive program to help stop call centers from wasting money on expensive hosted services and premise based call center systems. Seamless and easy migration to 3CLogic’s Cloud Based Contact Center Service has been extended from September to December.</p><p>(PRWeb September 29, 2011)</p><p>Read the full story at <a href="http://www.prweb.com/releases/CloudSwitch/Extension/prweb8834873.htm">http://www.prweb.com/releases/CloudSwitch/Extension/prweb8834873.htm</a></p>]]></description><guid isPermaLink="true">http://www.prweb.com/releases/CloudSwitch/Extension/prweb8834873.htm</guid></item><item><title>3CLogic Releases Report on The Five Most Dangerous CRM Mistakes That Sales Organizations Make</title><link>http://www.prweb.com/releases/2011/9/prweb8828482.htm</link><pubDate>Tue, 27 Sep 2011 07:00:00 GMT</pubDate><description> <![CDATA[  <p>Comprehensive report from 3CLogic shows how companies can leverage their investment in Customer Relationship Management (CRM) systems to improve customer contact using a cloud based contact center.</p><p>(PRWeb September 27, 2011)</p><p>Read the full story at <a href="http://www.prweb.com/releases/2011/9/prweb8828482.htm">http://www.prweb.com/releases/2011/9/prweb8828482.htm</a></p>]]></description><guid isPermaLink="true">http://www.prweb.com/releases/2011/9/prweb8828482.htm</guid></item><item><title>3CLogic Announces Special Program to Switch From Five9 Cloud</title><link>http://www.prweb.com/releases/Five9-to-3CLogic/switch/prweb8733363.htm</link><pubDate>Tue, 23 Aug 2011 07:00:00 GMT</pubDate><description> <![CDATA[  <p>Three-point incentive program for seamless and easy migration from Five9 to 3CLogic’s Cloud Based Contact Center Service.</p><p>(PRWeb August 23, 2011)</p><p>Read the full story at <a href="http://www.prweb.com/releases/Five9-to-3CLogic/switch/prweb8733363.htm">http://www.prweb.com/releases/Five9-to-3CLogic/switch/prweb8733363.htm</a></p>]]></description><guid isPermaLink="true">http://www.prweb.com/releases/Five9-to-3CLogic/switch/prweb8733363.htm</guid></item></channel></rss>