HDI News - PRWeb Press Release Group http://www.prweb.com News from HDI - Powered by PRWeb and RSSPad en xml@emediawire.com xml@emediawire.com 30 HDI Introduces Three New Vertical Forums for the Law, Retail and Insurance Industries http://www.prweb.com/releases/2007/08/prweb549817.htm HDI, the world's largest membership association for IT help desk and service management professionals and the premier certification body for the industry, today announced three new HDI Vertical Forums targeted to the insurance, law and retail industries. HDI Forums provide senior-level IT support managers, directors and executives with an important opportunity to engage in strategically focused discussions about their support centers' issues, challenges and concerns. HDI Vertical Forums address the issues most important within each specific industry's IT service and support environments. For more information about HDI Vertical Forums, contact Leslie Cook, HDI Forum manager at (800) 248-5667. (PRWeb Aug 30, 2007)

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]]> Thu, 30 Aug 2007 07:00:00 GMT http://www.prweb.com/releases/2007/08/prweb549817.htm HDI Invites Help Desk & Support Industry Participation in 2007 HDI Practices and Salary Survey http://www.prweb.com/releases/2007/06/prweb536068.htm HDI®, the world's largest membership association for help desk, IT service and support professionals and the premier certification body today issued a call for participation in the 2007 HDI Practices and Salary Survey. The survey questionnaire is available online on HDI's website, http://www.thinkhdi.com/takethesurvey2007. The deadline for participation is August 17, 2007. All participants will receive a copy of the 2007 HDI Practices and Salary Survey report. (PRWeb Jun 28, 2007)

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]]> Thu, 28 Jun 2007 07:00:00 GMT http://www.prweb.com/releases/2007/06/prweb536068.htm Progress Energy Honored with 2007 HDI Team Excellence Award for Internal IT Service http://www.prweb.com/releases/2007/06/prweb532859.htm HDI, the world's largest membership association for help desk, IT service and support professionals and the premier certification body for the industry, today announced that it awarded Progress Energy, Inc. (PGN) the 2007 HDI Team Excellence Award for Internal Service. The announcement was made at the 2007 HDI Conference & Expo, which was held recently in Las Vegas, Nev. HDI's prestigious Team Excellence Award honors the IT support team that has most enhanced the image of the service and support profession by setting and achieving the highest standards of excellence in IT service and support. The HDI Team Excellence Award is the "gold medal" of the IT support profession. (PRWeb Jun 14, 2007)

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]]> Thu, 14 Jun 2007 07:00:00 GMT http://www.prweb.com/releases/2007/06/prweb532859.htm HDI Announces Call for Papers for 19th Annual Conference HDI 2008 to be Held March 9-12, 2008 at the Gaylord Texan Resort in Dallas, Texas http://www.prweb.com/releases/2007/06/prweb532827.htm HDI, the world's largest membership association for help desk and IT service and support professionals and the premier certification body for the industry, today announced that it has issued a call for proposals for sessions for its 19th annual conference. HDI 2008 will be held March 9 - March 12 in Dallas, Tex. The HDI Annual Conference & Expo is the world's largest and most respected industry event for help desk and service and support professionals dedicated to achieving greater productivity by establishing and maintaining best practices. HDI 2007 attracted more than 3,000 service and support professionals from around the globe. (PRWeb Jun 13, 2007)

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]]> Wed, 13 Jun 2007 07:00:00 GMT http://www.prweb.com/releases/2007/06/prweb532827.htm Report on the State of the IT Service and Support Industry Presented at 2007 HDI Annual Conference http://www.prweb.com/releases/2007/05/prweb523599.htm HDI founder and strategic advisory board members identify latest industry trends and outline roadmap for IT Support Center success. (PRWeb May 2, 2007)

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]]> Wed, 02 May 2007 07:00:00 GMT http://www.prweb.com/releases/2007/05/prweb523599.htm HDI 2007 to Feature Nearly 100 Leading IT Service and Support Companies at World's Largest Event for Help Desk and Support Industry http://www.prweb.com/releases/2007/04/prweb517955.htm HDI, the world's largest membership association for IT service and support professionals and the premier certification body for the industry, announced today that nearly 100 leading companies will exhibit, and many will launch new products and services at the HDI Annual Conference & Expo. HDI 2007 will be held at Mandalay Bay in Las Vegas, Nev., April 30 - May 3, 2007. The HDI Annual Conference & Expo is the world's largest and most respected industry event for IT help desk and service and support professionals. (PRWeb Apr 12, 2007)

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]]> Thu, 12 Apr 2007 07:00:00 GMT http://www.prweb.com/releases/2007/04/prweb517955.htm IT Infrastructure Management Conference & Expo Announces Call for Papers ITIM 2007 to be Held Nov. 6-9, 2007 at the MGM Grand in Las Vegas, Nev. http://www.prweb.com/releases/2007/02/prweb506291.htm The 5th Annual IT Infrastructure Management Conference & Expo has issued a call for proposals for sessions. The event will be held November 6 - 9, 2007at the MGM Grand in Las Vegas, Nev. The conference will feature six tracks focusing on: IT Business Management, IT Business Alignment and Governance, Technology Trends, Data Security and Storage, Strategic Sourcing, IT Service Management and ITIL® Implementation. Session proposals may be submitted via email. The deadline for proposals is March 5, 2007. (PRWeb Feb 21, 2007)

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]]> Wed, 21 Feb 2007 08:00:00 GMT http://www.prweb.com/releases/2007/02/prweb506291.htm World's Largest Event for IT Service and Support Industry, HDI Conference & Expo to Be Held April 30 - May 3, 2007 in Las Vegas http://www.prweb.com/releases/2007/01/prweb499418.htm HDI, the world's largest IT service and support membership association and the industry's premier training and certification body, today announced the HDI 2007 Conference & Expo -- "Be a Driving Force." Nearly 3,000 IT service and support professionals and industry leaders will gather at Mandalay Bay in Las Vegas, Nev. April 30 - May 3, 2007 for the world's largest conference addressing the latest trends in the help desk and IT support industry. Conference highlights will include: · Opening keynote presentation by Steve Goodall, president, J.D. Power and Associates · Live appearance by Emmy award-winning comedian Dennis Miller· 80+ conference sessions focusing on internal and external IT service and support issues · HDI Certification preparatory training · Expo hall featuring the latest products and services from 100+ vendors (PRWeb Jan 24, 2007)

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