Giva Press Releases - PRWeb Press Release Group http://www.prweb.com Giva Press Releases - Powered by PRWeb en xml@emediawire.com xml@emediawire.com 30 Giva's Needs Assessment Tool Simplifies Buying Help Desk and Customer Service Software http://www.prweb.com/releases/help-desk-software/customer-service-software/prweb904544.htm Giva radically reduces the complexity of the Software-as-a-Service (SaaS) buying process by offering a vendor-independent Needs Assessment Tool that allows companies to make a more rigorous and objective comparison of vendors based upon a prioritized list of feature requirements when buying customer service and help desk software. (PRWeb May 12, 2008)

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