PRWeb.com Press Release Feed - PRWeb Press Release Account Feedhttp://www.prweb.comPRWeb.com Press Release Feed - Press Releasesenxml@emediawire.comxml@emediawire.comWed, 10 Aug 2011 09:04:00 GMT30CRMXchange to Host Industry Roundtable on the Realities of Implementing Unified Communications in the Contact Centerhttp://www.prweb.com/releases/2011/8/prweb8703923.htmWed, 10 Aug 2011 13:00:00 GMT CRMXchange.com will be hosting an industry roundtable “UC in the Contact Center – Successes, Disappointments, and Emerging Opportunities on August 16th from 1:00 pm to 2:00 pm Eastern. The roundtable will address the critical issues that have been spawned by Unified Communications. The session will be moderated by Don Van Doren, Principal and co-founder of UniComm Consulting and feature panelists from leading UC vendors: Aspect, Cisco, and Siemens Enterprise Communications.

(PRWeb August 10, 2011)

Read the full story at http://www.prweb.com/releases/2011/8/prweb8703923.htm

]]>http://www.prweb.com/releases/2011/8/prweb8703923.htmRecord Turnout for Quality Assurance and Speech Analytics Virtual Conferencehttp://www.prweb.com/releases/2011/7/prweb8629305.htmTue, 12 Jul 2011 14:00:00 GMT Nearly 800 Customer Care Professionals from Around the World Get an Online, Close-Up Look at Best Practices in Quality Assurance and Speech Analytics

(PRWeb July 12, 2011)

Read the full story at http://www.prweb.com/releases/2011/7/prweb8629305.htm

]]>http://www.prweb.com/releases/2011/7/prweb8629305.htmVirtual Conference on Best Practices in Quality Assurance and Speech Analytics June 8th—10thhttp://www.prweb.com/releases/2011/5/prweb8493852.htmTue, 31 May 2011 15:00:00 GMT Companies look to various techniques and technologies, such as speech analytics, to bring them closer to their goals. Now is your chance to join a marquee panel of industry experts who will share invaluable insights, experiences and advice, at a Virtual Contact Center Conference devoted exclusively to best practices in quality assurance and speech analytics.

(PRWeb May 31, 2011)

Read the full story at http://www.prweb.com/releases/2011/5/prweb8493852.htm

]]>http://www.prweb.com/releases/2011/5/prweb8493852.htmMulti-Channel Virtual Conference Draws More Than 800 Attendees From 20 Countrieshttp://www.prweb.com/releases/2011/5/prweb8453781.htmMon, 23 May 2011 12:00:00 GMT More than 800 contact center managers and executives from around the world came together at the first Multi-channel Virtual Conference, which drew registrants from the United States to Australia, South Africa to Poland and France to Israel.

(PRWeb May 23, 2011)

Read the full story at http://www.prweb.com/releases/2011/5/prweb8453781.htm

]]>http://www.prweb.com/releases/2011/5/prweb8453781.htmMeet, Greet, Tweet…and Win! At the Multi-Channel Virtual Conference April 11th - 13thhttp://www.prweb.com/releases/2011/3/prweb8194219.htmThu, 10 Mar 2011 20:00:00 GMT Learn from multi-channel and social media experts, share best practices…and be the grand prize winner in the Twitter Challenge at the CRMXchange Multi-Channel Virtual Conference April 11-13.

(PRWeb March 10, 2011)

Read the full story at http://www.prweb.com/releases/2011/3/prweb8194219.htm

]]>http://www.prweb.com/releases/2011/3/prweb8194219.htmThe Multi - Channel Virtual Conference Set for April 11th - 13thhttp://www.prweb.com/releases/2011/2/prweb8140800.htmThu, 17 Feb 2011 21:00:00 GMT On April 11th - 13th, CRMXchange, in collaboration with Yankee Group, Vanguard Communications and UniComm Consulting, will present an insightful, online conference focusing on the major challenges faced by customer care professionals in managing the various customer touch points within their organization.

(PRWeb February 17, 2011)

Read the full story at http://www.prweb.com/releases/2011/2/prweb8140800.htm

]]>http://www.prweb.com/releases/2011/2/prweb8140800.htmRave Reviews for Virtual Conference on Best Practices in Workforce Management, Quality Assurance and Performance Managementhttp://www.prweb.com/releases/virtual_contact_center/11/prweb4805024.htmThu, 18 Nov 2010 08:01:00 GMT The numbers are in and the attendees have spoken. The fourth annual Virtual Contact Center Conference on Best Practices in Workforce Management, Quality Assurance and Performance Management drew more than 1200 registrants, a 30 percent increase over last year.

(PRWeb November 18, 2010)

Read the full story at http://www.prweb.com/releases/virtual_contact_center/11/prweb4805024.htm

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