PRWeb.com Press Release Feed - PRWeb Press Release Account Feed http://www.prweb.com PRWeb.com Press Release Feed - Press Releases en xml@emediawire.com xml@emediawire.com 30 Consumers Set to Cut Their Holiday Spend by as much as 50% this Year http://www.prweb.com/releases/2010/02/prweb3559704.htm The latest e-Customer Service Index (eCSI) survey conducted by IMRG and eDigitalResearch reveals that one in four people are looking to spend less on their holidays by as much as 50% this year. Also according to the survey, 48% of people are more likely to shop online to capture online holiday best deals to save money. (PRWeb Feb 5, 2010)

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]]> http://www.prweb.com/releases/2010/02/prweb3559704.htm eDigitalResearch Starts the New Year with New Team Appointments http://www.prweb.com/releases/2010/01/prweb3492284.htm Digital research specialist, eDigitalResearch, continues to strengthen its research offering with key staff promotions and new appointments in order to cope with increased demand for its research services. (PRWeb Jan 23, 2010)

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]]> http://www.prweb.com/releases/2010/01/prweb3492284.htm Topshop and Topman Get Top Marks From Staff For Job Satisfaction http://www.prweb.com/releases/2009/12/prweb3364264.htm Some 6,500 employees at Topshop and Topman, part of the Arcadia Group, have responded very positively to a staff opinion survey that was recently conducted in conjunction with online digital research specialist, eDigitalResearch. Gaining staff opinion around job satisfaction and the core values of the Topshop and Topman brands, the survey revealed that 96% of staff were proud to work for the world's largest high street fashion retailer, with a further 90% excited about the future of the brands. (PRWeb Dec 20, 2009)

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]]> http://www.prweb.com/releases/2009/12/prweb3364264.htm Room For Improvement As Online Travel Sector Stalls At Customer Service http://www.prweb.com/releases/2009/11/prweb3220694.htm According to the latest eTravel Benchmark Study by eDigitalResearch, the online travel sector needs to invest more in online customer engagement if it is to encourage people to return and re-book. With 94% of people researching their holidays online, eDigitalResearch believes that the travel sites that win loyalty will differentiate themselves on best practice customer service. (PRWeb Nov 19, 2009)

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]]> http://www.prweb.com/releases/2009/11/prweb3220694.htm Retailers Predicted To Have A Merrier Christmas Online Than On The High Street http://www.prweb.com/releases/2009/11/prweb3177874.htm Almost everyone will be shopping online for Christmas presents this year, according to a new survey by eDigitalResearch and IMRG. The results of the latest e-Customer Service Index (eCSI) reveal that consumer confidence in online shopping has grown as 93% of people plan to click online for their Christmas gifts this year, with more than a quarter planning to do more shopping online than last year. (PRWeb Nov 11, 2009)

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]]> http://www.prweb.com/releases/2009/11/prweb3177874.htm eDigitalResearch Study Shows that High Street Retailers are Outperforming Pure Play Competitors Online http://www.prweb.com/releases/2009/11/prweb3160324.htm The latest eDigitalResearch eRetail Benchmark Study reveals that traditional retailers are now consistently outperforming their pure play and traditional catalogue rivals online, using multi channel technology and customer service expertise to their advantage. (PRWeb Nov 6, 2009)

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]]> http://www.prweb.com/releases/2009/11/prweb3160324.htm eDigitalResearch Web Study Helps Auto Trader Select Winners for Click Awards 2009 http://www.prweb.com/releases/2009/10/prweb3039714.htm Auto Trader, the UK's no 1 motoring website and magazine, has this week announced the winners of the Click Awards 2009. Winners were selected based on the Auto Trader Website Usability Study, undertaken by leading online research company, eDigitalResearch. (PRWeb Oct 15, 2009)

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]]> http://www.prweb.com/releases/2009/10/prweb3039714.htm eDigitalResearch Promotes Head of Research to Board http://www.prweb.com/releases/2009/09/prweb2879424.htm Business growth in telecoms sector also sees appointment of new research manager (PRWeb Sep 16, 2009)

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]]> http://www.prweb.com/releases/2009/09/prweb2879424.htm eDigitalResearch Gets to the Heart of What People Think During Cowes Week http://www.prweb.com/releases/2009/07/prweb2692504.htm The organisers of Cowes Week will be asking the 8,500 competitors racing this year to provide them with valuable feedback during and after the regatta (1-8 August 2009) to enable them to improve the quality of racing and the event as a whole year-on-year. For the sixth year running leading online research company, eDigitalResearch will work with Cowes Week Limited on this research. (PRWeb Jul 31, 2009)

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]]> http://www.prweb.com/releases/2009/07/prweb2692504.htm bmibaby Introduces a New Route to Measuring Customer Satisfaction http://www.prweb.com/releases/2009/07/prweb2629624.htm The UK's low cost airline market has grown rapidly over the past decade, opening the doors to fierce competition amongst UK domestic and European airlines. Price and routes are a key point of differentiation amongst carriers, but for leading low cost airline bmibaby, so too is maintaining a high quality service. (PRWeb Jul 12, 2009)

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]]> http://www.prweb.com/releases/2009/07/prweb2629624.htm Sky News Panel Relaunches with New Recruitment Campaign http://www.prweb.com/releases/2009/06/prweb2566694.htm Sky News has today relaunched its successful online research group, the Sky News Panel, introducing a new improved user website supported by an online and TV recruitment campaign to attract new panel members. (PRWeb Jun 25, 2009)

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]]> http://www.prweb.com/releases/2009/06/prweb2566694.htm eDigitalResearch's First Ever e-Finance Study Reveals that Traditional Banks are Beating Online at Their Own Game http://www.prweb.com/releases/2009/06/prweb2512934.htm Four out of the top five performing websites for customer service are high street banks. (PRWeb Jun 11, 2009)

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]]> http://www.prweb.com/releases/2009/06/prweb2512934.htm Easter Bunny Losing His Bounce as 53% of People State They are Cutting Back on Buying Easter Eggs this Year http://www.prweb.com/releases/2009/04/prweb2309924.htm Traditionally, Easter is one of the busiest Bank Holidays of the year. Widespread travel chaos and full departure lounges are usually reported throughout the four-day weekend. However, new research by digital research specialists, eDigitalResearch has identified that the current recession will impact on Easter activities, with one in five people surveyed saying that the economic climate has forced them to change their plans. (PRWeb Apr 10, 2009)

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]]> http://www.prweb.com/releases/2009/04/prweb2309924.htm eDigitalResearch Announces Continues Financial Growth and Welcomes New Staff http://www.prweb.com/releases/2009/04/prweb2310024.htm Digital research specialist, eDigitalResearch, is bucking the economic trend by growing annual sales, strengthening its team and opening a new London office to manage the increase in demand for its services. (PRWeb Apr 10, 2009)

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]]> http://www.prweb.com/releases/2009/04/prweb2310024.htm eCustomerRescue Helps Organisations to Monitor Complaints and Prevent Loss of Vital Customers http://www.prweb.com/releases/2009/04/prweb2296924.htm Leading provider of digital market research, eDigitalResearch is launching a new tool to help organisations identify dissatisfied online customers and respond to them quickly before they influence others with negative word-of-mouth opinions. With the UK rated as the most likely nation in Europe to complain, it has never been more important for companies to monitor and counteract negative feedback. (PRWeb Apr 5, 2009)

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]]> http://www.prweb.com/releases/2009/04/prweb2296924.htm E- Retailers Deserve their Bumper Christmas Sales as Research Shows They Provided the Best Online Customer Journey Ever http://www.prweb.com/releases/2009/02/prweb2013044.htm Following a bumper Christmas, where consumers increased their online spending by 14.3% compared to Christmas 2007*, the UK's leading study for e-retail benchmarking has identified that e-retailers deserve a well-earned 'pat on the back' for the service they provided. The latest e-retail benchmark study from eDigitalResearch demonstrates that online retailers took advantage of opportunities and improved their e-commerce capacity across the vast majority of key aspects of the online journey. (PRWeb Feb 12, 2009)

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]]> http://www.prweb.com/releases/2009/02/prweb2013044.htm eDigitalResearch Launches Word of Mouth Marketing Tool http://www.prweb.com/releases/2008/12/prweb1689354.htm eDigitalResearch announces new service for consumer reviews, ratings and feedback (PRWeb Dec 3, 2008)

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]]> http://www.prweb.com/releases/2008/12/prweb1689354.htm Significant Upgrades for eDigitalResearch Communities Tool http://www.prweb.com/releases/2008/09/prweb1380974.htm - Promotes positive brand engagement- Now with advanced social networking features (PRWeb Sep 26, 2008)

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]]> http://www.prweb.com/releases/2008/09/prweb1380974.htm eDigitalResearch’s eMysteryShopper Reinforces Customer Focus for TheTrainline http://www.prweb.com/releases/2005/07/prweb262246.htm TheTrainline website, the leading online journey planner and booking service, has kept an informed handle on its effectiveness with the help of eMysteryShopper, eDigitalResearch’s closed panel research tool. (PRWeb Jul 17, 2005)

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