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Corsential Announces Availability of the Credit Union Voice of Member Program

Mon, 13 Jun 2011 11:00:00 GMT

Corsential has just released its Credit Union Voice of Member program which is an effective, affordable solution that any Credit Union can leverage to grow their membership as well as improving services available to members.

(PRWeb June 13, 2011)

Read the full story at http://www.prweb.com/releases/2011/6/prweb8567000.htm

Consumer Contact Announces Corporate Re-branding and Name Change to Corsential

Mon, 30 May 2011 17:10:00 GMT

Corsential provides best in class enterprise feedback management and customer experience management solutions. Formerly known as Consumer Contact, Corsential brings to the market over 40 years of research experience.

(PRWeb May 30, 2011)

Read the full story at http://www.prweb.com/releases/2011/5/prweb8503655.htm

Consumer Contact Expands with US-based Call Centre

Thu, 14 Oct 2010 07:01:00 GMT

Consumer Contact ULC is pleased to announce that it will be opening its first US-based call centre.

(PRWeb October 14, 2010)

Read the full story at http://www.prweb.com/releases/2010/10/prweb4647344.htm

Consumer Contact Loyalty Monitor™ Welcomes 9 Certified Net Promoter Associates

Tue, 27 Jul 2010 07:01:00 GMT

Consumer Contact Loyalty Monitor™ announced today the accreditation of nine full time colleagues to Certified Net Promoter® Associates. This is a significant step in the company's transition from a provider of quality research, to a partner in customer loyalty analysis, enabling our clients to further benefit from Consumer Contact's customer satisfaction and loyalty services.

(PRWeb July 27, 2010)

Read the full story at http://www.prweb.com/releases/cclm-welcomes-9-certified/net-promoter-associates/prweb4305274.htm

Consumer Contact Loyalty Monitor™ Introduces a new Performance Management Tool to Drive Superior Business Performance.

Fri, 12 Feb 2010 08:01:00 GMT

Consumer Contact has developed the Loyalty Monitor™, based on the NPS® process, which enables clients to have 24/7 access to their NPS data and a Closed-Loop Performance Management Tool to drive organizational and cultural changes. The closed-loop process ensures that the NPS customer feedback collected is acted upon and communicated back to the customer.

(PRWeb February 12, 2010)

Read the full story at http://www.prweb.com/releases/net-promoter-partner/performance-management/prweb3597474.htm