PRWeb.com Press Release Feed - PRWeb Press Release Account Feedhttp://www.prweb.comPRWeb.com Press Release Feed - Press Releasesenxml@emediawire.comxml@emediawire.comSat, 06 Aug 2011 14:00:25 GMT30Facebook White Paper Shames Retailers Who are Slipping in Social Customer Service and Offers Insights From Those Who Excelhttp://www.prweb.com/releases/2011/8/prweb8696732.htmSat, 06 Aug 2011 18:00:00 GMT Conversocial’s first white paper sheds light on the state of social customer service in the retail industry. The report uncovers the obstacles to effective customer care in Facebook and reveals who is successful, and who is ignoring their customers.

(PRWeb August 06, 2011)

Read the full story at http://www.prweb.com/releases/2011/8/prweb8696732.htm

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